Alexis Helten
New Albany,OH
Summary
Dynamic Patient Care Technician with extensive experience at Nationwide Children's Hospital, skilled in vital signs monitoring, patient observation and phlebotomy. Proven ability to enhance workflow efficiency and support patient independence. Recognized for exceptional communication and teamwork, contributing to improved patient care and operational success in high-pressure environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Nationwide Children's Hospital
Columbus, OH
01.2018 - 12.2024
- Provided direct patient care, ensuring comfort and safety during procedures.
- Worked in Post-Anesthesia care unit.
- Worked directly with anesthesia.
- Assisted with extubations.
- Assisted nursing staff with daily tasks, enhancing workflow efficiency.
- Monitored vital signs and documented changes in patient conditions accurately.
- Supported patients with mobility assistance, promoting independence and dignity.
Unit Coordinator
Urgent Care
Columbus, OH
01.2017 - 02.2018
- Coordinated scheduling and resource allocation to optimize unit operations and improve workflow efficiency.
- Implemented process improvements that enhanced communication between departments and reduced response times.
- Mentored junior staff, providing training on best practices in unit coordination and operational procedures.
- Developed comprehensive reports to track unit performance metrics and identify areas for enhancement.
Sales Associate
Athleta
Columbus, OH
02.2016 - 06.2017
- Collaborated with colleagues to streamline store operations and improve customer service processes.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Intern
Nationwide Children's Hospital
Columbus, OH
01.2017 - 05.2017
- Participated in training sessions to learn tools and systems that streamline workflow efficiency.
- Shadowed doctor and nurse practitioner.
- Went into appointments.
- Worked with systems and charting.
Intern
Nationwide Children's Hospital
Columbus, OH
01.2017 - 05.2017
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in floor rounds.
- Took care of patients in day to day visits.
- Got vitals, heights and weights.
- Worked directly with doctors.
Intern
OrthoNeuro
New Albany, OH
08.2016 - 12.2016
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Attended and observed orthopedic surgeries.
- Learned and performed nerve test used in orthopedics.
- Worked directly with doctors to review and understand X-ray evaluations.
Sales Associate
True Religion
Columbus, OH
08.2013 - 02.2014
- Processed transactions efficiently, ensuring accuracy in cash handling and receipts management.
- Adapted quickly to new promotions and product launches, providing timely updates to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Maintenance Technician
New Albany Links Golf Club
New Albany, OH
05.2013 - 10.2013
- Conducted routine inspections and preventive maintenance on machinery to ensure optimal performance.
- Schedules, coordinates, direct and perform routine and comprehensive custodial maintenance of assigned facilities.
Intern
Mac Murray & Shuster
New Albany, OH
08.2012 - 05.2013
- Assisted in daily operations by coordinating schedules and managing logistics for team activities.
- Supported project management tasks, ensuring timely completion of deliverables and adherence to protocols.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Committed eighty plus hours for a non-paid internship
Sales Associate
Abercrombie & Fitch Home Office
New Albany, OH
01.2010 - 08.2012
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory records using point-of-sale systems to track sales trends.
- Contributed to team goals by achieving daily sales targets through effective communication.
- Organized merchandise displays to optimize visual appeal and drive customer engagement.
- Attended training sessions on product knowledge, improving ability to assist customers effectively.
Education
Bachelor of Science - Allied Health
Otterbein University
Westerville, OH01-2018
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Blood glucose monitoring
- Phlebotomy techniques
- EKG interpretation
- Sterilization techniques
- Qualified in patient transport
- Medical laboratory procedures
- Oxygen therapy
Certification
- CNA - Certified Nursing Assistant
- STNA - State Tested Nursing Assistant.
- BLS - Basic Life Support.
- CPR- Cardiopulmonary Resuscitation.
- CPT- Certified Phlebotomy Technician.
- EKG- Electrocardiogram Certified.
Timeline
Patient Care Technician
Nationwide Children's Hospital
01.2018 - 12.2024
Unit Coordinator
Urgent Care
01.2017 - 02.2018
Intern
Nationwide Children's Hospital
01.2017 - 05.2017
Intern
Nationwide Children's Hospital
01.2017 - 05.2017
Intern
OrthoNeuro
08.2016 - 12.2016
Sales Associate
Athleta
02.2016 - 06.2017
Sales Associate
True Religion
08.2013 - 02.2014
Maintenance Technician
New Albany Links Golf Club
05.2013 - 10.2013
Intern
Mac Murray & Shuster
08.2012 - 05.2013
Sales Associate
Abercrombie & Fitch Home Office
01.2010 - 08.2012
Bachelor of Science - Allied Health
Otterbein University