Alexis Hernandez Marquez
Winthrop,Massachusetts
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Physically fit Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Energetic Delivery Man focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance. Reliable employee seeking any position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Swissport USA
11.2022 - Current
- Optimized container loading by maximizing available space.
- Sorted diverse categories of bags to ensure accurate delivery.
- Able to lift over 75lbs independently.
- Collaborated effectively within team environments.
- Adhered to established dress code.
Small Parcel Delivery
Best Buy, Geek Squad
10.2021 - 10.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Minimized company liability and risks to loads by obeying traffic laws.
- Handled basic upkeep and emergency repairs on delivery vehicles.
Security Guard
Huntleigh USA
10.2017 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Monitored employee activities, confirming compliance with security regulations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported irregularities such as fire and safety hazards to maintenance.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Interacted assertively but non-confrontationally with personnel and general public.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Identified violators and escorted departing personnel to guard against theft of property.
Education
High School Diploma -
Lynn Vocational Technical Institute
Lynn, MA06.2017
Skills
- Safe Vehicle Operations
- Delivery Verification
- Delivery and Shipment Records
- Federal Regulations
- Recordkeeping Requirements
- GPS and Route Planning
- Bilingual
- Client Satisfaction
- Ability to Lift 75 Pounds
- Damage Prevention
- Vehicle Safety and Maintenance
- Efficiency and Time Management
- Customer Experience
- Traffic Laws and Regulations
- Cargo Transport
- Dependability and Honesty
- Reading Comprehension
- Package Pickup and Delivery
- Inspection Checklists
- Daily Logs
Languages
Spanish
Professional Working
Timeline
Ramp Agent
Swissport USA
11.2022 - Current
Small Parcel Delivery
Best Buy, Geek Squad
10.2021 - 10.2022
Security Guard
Huntleigh USA
10.2017 - 09.2021
High School Diploma -
Lynn Vocational Technical Institute