Alexis Hernandez
School District
Lehigh Acres
3
years of professional experience
Detail-oriented customer service professional with strong clerical skills. Skilled in managing multiple tasks and supporting efficient office operations. Experienced in data entry, maintaining organized records, and ensuring timely task completion. Committed to delivering quality work and enhancing teamwork.
Work History
Clerk Typist
2 Years 11 Months- Processed incoming calls, emails, and visitors, directing requests to appropriate departments.
- Helped maintain an organized and supportive learning environment.
- Provided customer service.
- Answered telephone calls and directed bilingual inquiries to appropriate departments.
- Communicated with diverse clientele, addressing their needs effectively using bilingual skills.
- Helped maintain an organized and supportive learning environment.
- Supported office staff with clerical tasks, maintaining smooth daily administrative workflow.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Organized files, forms, and records for quick retrieval and compliance support.
- Maintained organized files, records, and office documents for quick retrieval and reference.
- Entered student and staff data into district databases, maintaining current records.
- Assisted office staff with various tasks based on daily priorities.
- Managed sensitive information discreetly, adhering to confidentiality policies.
- Supported office staff with ad-hoc tasks when necessary, depending on priorities.
- Assisted customer service inquiries, contributing to enhanced client satisfaction.
- Facilitated receptionist duties by answering phone calls and greeting visitors, creating a welcoming environment and representing the company professionally.
- Interacted with the public on the phone and at reception the desk to answer questions and resolve issues.
Education
Associate Degree - Health Sciences/Medical Assistant
High School Diploma
Skills
Bilingual communication
Telephone communication
Familiarity with office equipment
Data entry
Data entry and recordkeeping
Customer service response
Diversity collaboration
Timeline
Clerk Typist
School District
07.2023 - 06.2026Read More
Dunbar High School
High School Diploma
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Rasmussen College
Associate Degree from Health Sciences/Medical Assistant
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