Alexis Herrick
Eau Claire,WI
Summary
Organized and hardworking individual seeking copy editing and proofreading position. Outgoing and attentive worker with skills in communication and time management. Recognized for outstanding work ethic and team player mentality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Supervisor
Goldstar Tech
04.2018 - Current
- Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
- Cultivated a positive work environment that fostered teamwork, creativity, and productivity among all team members.
- Consistently met project deadlines and exceeded expectations through effective time management and prioritization.
- Implemented a continuous improvement mindset to optimize team processes.
- Reported regularly to managers on project progress and technical problems.
- Partnered with team members to identify and quickly address problems.
Costumer Service Representative
Radial
06.2017 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers needs.
- Navigated multiple systems simultaneously for efficient information retrieval during live calls with customers.
- Built rapport with clients through active listening and understanding of their individual needs.
- Investigated and resolved customer's emailed inquiries and complaints quickly.
Education
High School Diploma -
Lakeland Union Highschool
Minocqua, WI06.2015
Skills
- Project management
- Detail oriented
- Professionalism
- Time management
- Organizational skills
- Excellent verbal and written communication
- Task prioritization
- Creative thinking
- Adaptability
Certification
Copy Editing and Proofreading (Udemy), 2024
Timeline
Project Supervisor
Goldstar Tech
04.2018 - Current
Costumer Service Representative
Radial
06.2017 - 01.2018
High School Diploma -
Lakeland Union Highschool
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