Alexis Hill
Oakland,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Sutter Health
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs ,back office labs,and administered vaccines.
Shelter Monitor
Abode Services
10.2020 - 12.2021
- Worked with clients to improve life choices and maximize benefits of programs.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Educated potential participants on available services and processes to engage in program.
- Oversaw day-to-day activities of residents in [Type] facility.
Lead Customer Service Associate
Amtrak
07.2018 - 07.2021
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Engaged clients in person to answer questions and address complaints.
- Resolved concerns with products or services to help with retention and drive sales.
- Recommended products to customers, thoroughly explaining details.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Mail Processing Clerk
USPS
10.2015 - 07.2018
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
Education
Culinary Arts
Le Cordon Bleu College of Culinary Arts
San Francisco, CA09.2011
High School Diploma -
Ralph J Bunche High School
Oakland, CA06.2009
Skills
- Wound Care
- Taking Vital Signs and EKG
- Blood Draws,Venipuncture, and Injections
- Sterile Tray Set Up and Autoclaving
- Dosage calculating And Quality Control
- PFT(Pulmonary Function Test),HGB/HCT, Uranalysis and Glucose testing
Prerequisite Badges
Human Touch Healthcare Mastery,Human Touch Healthcare Empathy&Compassion Competency,Human Touch Healthcare Ethics and Integrity Competency,Human Touch Healthcare Teamwork Competency,Human Touch Healthcare Cultural Competence Competency,Human touch Healthcare Effective Communication Competence
Timeline
Medical Assistant
Sutter Health
02.2023 - Current
Shelter Monitor
Abode Services
10.2020 - 12.2021
Lead Customer Service Associate
Amtrak
07.2018 - 07.2021
Mail Processing Clerk
USPS
10.2015 - 07.2018
Culinary Arts
Le Cordon Bleu College of Culinary Arts
High School Diploma -
Ralph J Bunche High School