I am an outgoing representative with 19 years experience in the customer service and business development industry. I am looking for an opportunity for growth and advancement in the field.
Overview
18
18
years of professional experience
Work History
Business Development Lead Calller
Hood Auto Group
12.2005 - Current
In addition to the below responsibilities:
Train new hires on specific polices and procedures
Help guide other coordinators with difficult customer situations.
Make multi person schedule
Maintain Excel spreadsheet for end of month commission
Maintain a check and balance system for optimal performance.
Business Development Officer
Hood Auto Group
12.2005 - 10.2016
Answer multi phone lines
Receive and redirect incoming calls
Utilize scripts and work tracts to assist customers