Summary
Overview
Work History
Education
Skills
Timeline
Army National Guard
Generic

Alexis Holland

Valparaiso

Summary

Dynamic professional with a proven track record in operations management and documentation at Alchemy Candle Co LLC. Skilled in business planning and hiring, I excel in enhancing service delivery and training staff. Adept at navigating high-pressure environments, I bring strong analytical abilities and a commitment to compliance from my experience as a Legal Assistant.

Overview

6
6
years of professional experience

Work History

Owner/Operator

Alchemy Candle Co LLC
05.2021 - Current
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Developed and implemented procedures to enhance service delivery and operational efficiency.
  • Trained staff on best practices and standard operating procedures for optimal performance.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability.
  • Crafted high-quality candles using various wax types, fragrances, and colors to meet customer preferences.

911 Dispatcher

Lake County Government
05.2025 - 06.2025
  • Received and processed emergency calls, assessing urgency and dispatching appropriate services.
  • Utilized radio communication systems to coordinate with police, fire, and medical personnel.
  • Maintained accurate records of incidents and responses in real-time databases.
  • Operated multiple software applications for dispatching and tracking resources efficiently.
  • Managed high-pressure situations, prioritizing tasks based on severity of incidents.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Developed familiarity with local geography to enhance routing accuracy for responders.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.

Legal Assistant

Bennerotte & Associates
06.2022 - 09.2022
  • Drafted legal documents and correspondence, ensuring compliance with court requirements.
  • Managed case files and maintained organized records for efficient retrieval.
  • Assisted attorneys in trial preparation, including discovery and evidence organization.
  • Conducted legal research to support case strategies and document findings.
  • Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.

Research Remediation Associate

Wells Fargo Home Mortgage
02.2020 - 08.2021
  • Conducted thorough literature reviews to identify best practices in remediation processes.
  • Analyzed data sets to assess the effectiveness of current remediation strategies.
  • Collaborated with cross-functional teams to develop and implement remediation plans.
  • Prepared detailed reports summarizing research findings and recommendations for stakeholders.
  • Monitored regulatory changes to ensure compliance in all research activities related to remediation.

Education

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Hooksett, NH
05-2026

High School Diploma -

Roosevelt High School
Minneapolis, MN
08-2014

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

911 Dispatcher

Lake County Government
05.2025 - 06.2025

Legal Assistant

Bennerotte & Associates
06.2022 - 09.2022

Owner/Operator

Alchemy Candle Co LLC
05.2021 - Current

Research Remediation Associate

Wells Fargo Home Mortgage
02.2020 - 08.2021

Bachelor of Science - Human Resources Management

Southern New Hampshire University

High School Diploma -

Roosevelt High School

Army National Guard

Served in the Minnesota Army National Guard as a Human Resource Specialist

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