- Learning new skills
- Organizations
- Animal care
- Helping others
Alexis Holway
Walla Walla
Summary
Dynamic professional with over 6 years of experience in managing front desk operations and creating a welcoming environment for clients. Proven expertise in leveraging strong organizational skills and meticulous attention to detail to enhance office efficiency and streamline processes. Adept at employing effective communication techniques and customer service principles to elevate visitor experiences and resolve inquiries promptly. Committed to delivering exceptional service that drives satisfaction and loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
Animal Urgent Care- KVS
Milton-Freewater, OR
10.2022 - Current
- Managed patient scheduling and appointment confirmations to ensure efficient clinic operations.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Maintained accurate patient records and updated information in practice management software.
Vet Assistant
Walla Walla Animal Clinic
Walla Walla, WA
06.2022 - 10.2022
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Administered medications and vaccinations under veterinary supervision, facilitating follow-up care protocols.
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
Caregiver
ARS
Walla Walla, WA
04.2021 - 03.2022
- Maintained daily living standards by assisting clients with personal hygiene.
- Provided compassionate care and assistance with daily living activities for clients.
- Provided patients with transportation to and from doctor appointments.
- Administered medications according to prescribed schedules, ensuring safety and compliance.
In Home Caregiver
Helping Hands
OR
08.2020 - 04.2021
- Provided daily personal care, including bathing, dressing, and grooming for clients.
- Assisted clients with mobility and physical therapy exercises to enhance independence.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Caregiver
Brookdale
College Place, WA
07.2020 - 04.2021
- Monitored clients' health status, documenting changes and reporting concerns promptly.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Tech Support to Recruiter
Teleperformance
Boise, ID
10.2017 - 07.2020
- When starting with Teleperformance I was hired as a Technical support specialist in Hardware and Software. Taking inbound and outbound calls for 2 years before moving into Recruiting.
- Within Recruiting I Brought in well-qualified candidates to fill open positions. Conducting interviews and checking backgrounds.
Collections Representative
Citi Bank
Meridian, ID
10.2016 - 10.2017
- Managed collections process for overdue accounts, ensuring compliance with company policies.
- Conducted negotiations with customers to establish payment arrangements and resolve disputes.
Education
High School Diploma -
Walla Walla High School
Walla Walla, WA04-2016
Skills
- First Aid/CPR
- Data entry
- Problem-solving
- Organization skills
- Telephone etiquette
- Schedule management
- Tech-Savvy
- Compassionate care
Certification
- First Aid/CPR Certified
Interests
Timeline
Receptionist
Animal Urgent Care- KVS
10.2022 - Current
Vet Assistant
Walla Walla Animal Clinic
06.2022 - 10.2022
Caregiver
ARS
04.2021 - 03.2022
In Home Caregiver
Helping Hands
08.2020 - 04.2021
Caregiver
Brookdale
07.2020 - 04.2021
Tech Support to Recruiter
Teleperformance
10.2017 - 07.2020
Collections Representative
Citi Bank
10.2016 - 10.2017
High School Diploma -
Walla Walla High School
References
- Kristi Hart, (208) 890-6752 - Recruiting manager with Teleperformance.
- Dana Yarwood, (509) 301-0778 - Realtor with Windermere.
- Suzi Smith, (509) 525-8672 - Office Manager with Walla Walla Electric.
- Susan Butterfield, (208) 484-5151 - Recruiter with Teleperformance.
Education and Training
other