Alexis Howard
Stafford,VA
Summary
Navy Veteran of eight years with experience supporting Department of Defense operations, records management, personnel support, and handling sensitive information within secure environments. Detail oriented professional with strong organizational skills and the ability to manage multiple priorities while maintaining accuracy and compliance. Experienced in database management, criminal justice records processing, biometric collection, document control, and information analysis across government systems. Proven ability to work independently or lead within team environments while supporting operational objectives, maintaining efficient workflows, and ensuring accurate reporting and records management. Recognized for reliability, initiative, and commitment to mission success.
Overview
10
10
years of professional experience
Work History
Case Manager, Lead
WATERMARK RISK MANAGEMENT LLC,
Quantico, Virginia
09.2024 - Current
- Alternate Program manager ensuring timely delivery of deliverables in accordance with established quality standards, attending meetings, providing information, records management and other related data to military or civilian personnel assigned to USAF or SF, while handling complaints and resolving problems.
- Provided case management services including intake, assessment, quality control, scheduling, referral and monitoring of team.
- Development and implementation of standard operating procedures (SOPs) for various tasks to streamline operations in daily case management.
- Utilized multiple governmental criminal justice databases and other sources to manage, analyze, request, and receive information to ensure correct information was obtained for deliverable submissions and weekly status reports.
- Analyze criminal justice records, making judgments on information contained in records for proper classification of offenses entered the appropriate Federal and DOD criminal justice databases.
- Generated reports from database systems to track metrics.
- Educate team members about available resources available and support options.
- Maintained documentation of meeting minutes and action items for follow-up purposes. Led meetings with internal team members and government personnel.
CRIMINAL JUSTICE RECORDS ADMINISTRATOR
WATERMARK RISK MANAGEMENT LLC
Quantico, Virginia
07.2023 - 08.2024
- Maintained accuracy of records by verifying information presented on arrest cycles and cross-reference them with a Report of Investigation (ROI) and incident reports to ensure correct information.
- Analyzes, organizes, coordinates, validates, and indexes information from criminal investigative, law enforcement and other relevant Air Force reports to the appropriate indices.
- Utilize multiple governmental criminal justice databases and other sources to manage, analyze, request, and receive information as required to ensure correct information is obtained as requested including National Instant Criminal
Background Check System (NICS), Air Force Records Management System(ARMS), Defense Biometric Identification System (DBIDS), and LexisNexis. - Knowledge of rules of evidence, criminal procedures, and court decisions concerning admissibility of evidence, constitutional rights, search and seizure, apprehension, and detention of suspects and related criminal investigative and
law enforcement matters. - Organized and updated databases, records and other information resources.
- Process and index fingerprint cards FD - 249 Arrest and Institution Fingerprint Form / FD- 258 Applicant Fingerprint Form. Creating, modifying, and maintaining in criminal justice databases including III (Interstate Identification Index).
CRIMINAL JUSTICE RECORDS SCANNER
WATERMARK RISK MANAGEMENT LLC
Quantico, Virginia
10.2022 - 07.2023
- Analyze criminal justice records, making judgement on information contained in records for proper classification of offenses entered the appropriate Federal and DOD (Department of Defense) criminal justice databases.
- Supported staff by allowing access to records for viewing or processing, and followed up for return of original records for proper storage.
- Administratively manage data into prescribed formats required by external databases, scanning and processing, documenting, and tracking criminal subject/case information in preparation for entry into the appropriate Federal and DOD criminal justice database system.
- Process subject fingerprint cards from military liaison, ascertaining if further data is required to complete fingerprint card, and utilizing multiple government criminal justice databases and other sources to manage, analyze, request, and receive information missing data.
- Provide information, records management and other related data reporting and administrative functions to support military or civilian personnel assigned to USAF or SF centralized indexing efforts, teams, cells, or task forces.
- Organized documents by color coding, classifying and indexing under special headings and categories.
Access Control Specialist
Allied Universal Security Services
Washington, DC
05.2018 - 12.2020
- Document in a Daily Activity Report to record and track details about shift changeovers, equipment changes, issuing badges, visitors entering and exiting space, and overall status of facilities.
- Handle classified material for protection, storage, and dissemination of classified material.
- Aware of procedures used to submit Personnel Security Investigations to appropriate agencies for military, civilian and sometimes contractor personnel. This requires conducting local records checks, fingerprinting, approving release of information forms and follow up tracking procedures to ensure completion of investigation.
- Prepared and scanned fingerprints- Responsible for coordination and record keeping for fingerprint documenting in order to comply with Department of Justice clearance policy. Trained in both ink and digital fingerprinting utilizing both FD-258 form and OPM Livescan program.finger print files for employees seeking a clearance.
- Provided personnel security, including protecting facilities, personnel, and classified information from technical espionage, acts of terrorism and crime, in accordance with DOD 5200.2-R – DOD Personnel Security Program and SECNAV M-5510.30 – DoN Personnel Security Program.
Religious Program Specialist
United States Navy
Quantico, Virginia
09.2016 - 03.2018
- Operations Manager responsible for resource allocation, budget development, organization of files, and monitoring of equipment.
- Computer skills to include word processing, power point presentations, and maintain databases in support of rosters and reports for electronic dissemination throughout various commands.
- Maintained financial and property control records to include management of Personal Identifiable Information (PII) database containing over 500 personnel files. Implemented a monthly review process of the database in order to safely and properly dispose of unneeded PII.
- Proficiency in management procedures, correspondence and filing procedures, and the ability to organize, prioritize, and maintain consistency in various programs.
- Established sound administrative procedures that contribute to efficiency and enhanced productivity; as well as, to maintain established control procedures as described for classified material arriving and leaving the security office.
- Supervised a team of seven personnel, providing onsite training in security policies, to include: personnel, physical, and information security.
Education
Some College (No Degree) - General Studies
Northern Virginia Community College
Annandale, VA05-2026
Skills
- Leadership/Management
- Strong communication
- Advocacy skills
- Data analysis
- Team training and development
- Trained in Microsoft office programs
Timeline
Case Manager, Lead
WATERMARK RISK MANAGEMENT LLC,
09.2024 - Current
CRIMINAL JUSTICE RECORDS ADMINISTRATOR
WATERMARK RISK MANAGEMENT LLC
07.2023 - 08.2024
CRIMINAL JUSTICE RECORDS SCANNER
WATERMARK RISK MANAGEMENT LLC
10.2022 - 07.2023
Access Control Specialist
Allied Universal Security Services
05.2018 - 12.2020
Religious Program Specialist
United States Navy
09.2016 - 03.2018
Some College (No Degree) - General Studies
Northern Virginia Community College