Alexis Isales
San Diego,CA
Summary
Dynamic customer service professional with a proven record of boosting sales through strategic upselling and personalized service. Enhanced customer satisfaction by delivering tailored solutions and leading facility tours, resulting in increased bookings. Recognized for reliability and strong work ethic, fostering lasting client relationships.
Overview
4
4
years of professional experience
Work History
Greeter
Citydog! Club
Seattle, WA
01.2025 - Current
- Welcomed and greeted guests, ensuring a positive first impression and excellent customer service
- Offered add-ons to customers, enhancing experience and elevating average transaction values
- Upsold products to customers, contributing to increased revenue through effective communication
- Sold tailored packages, driving sales and meeting client needs
Retail Sales Associate
DICK'S Sporting Goods
Seattle, WA
02.2023 - 09.2024
- Assisted customers in locating products and addressing inquiries about various sporting goods to enhance their shopping experience.
- Worked the register and handled purchases, returns, and exchanges.
- Collaborated with coworkers to achieve daily sales targets and contribute to overall store performance.
- Restocked merchandise and helped keep the store running smoothly.
- Maintained cleanliness and organization on the sales floor by regularly tidying displays and restocking items.
Dog Walker/Pet Sitter
Seattle Dog Boarding
Seattle, WA
08.2022 - 05.2024
- Walked dogs daily, providing exercise and individualized attention
- Fed dogs according to specific dietary requirements, ensuring pet health and safety
- Groomed dogs to maintain cleanliness and improve client satisfaction
- Maintained a clean and safe environment by performing regular clean-up duties
- Conducted meet and greets with clients to build trust and identify specific pet needs
- Led facility tours for prospective clients, enhancing client engagement and encouraging bookings
- Promoted to assistant for consistently demonstrating reliability and strong work ethic
Education
Forensic Psychology/ Sociology -
University of San Diego
San Diego, CA08-2026
High school diploma -
Nathan Hale High School
Seattle, WA06-2024
Skills
- Customer service
- Upselling
- Sales Techniques
- Package Sales
- POS
- Client Onboarding
- Problem solving
- Cross-Department Coordination
- Restaurant experience
- Serving
- Pet Care
- Sales Reporting
Timeline
Greeter
Citydog! Club
01.2025 - Current
Retail Sales Associate
DICK'S Sporting Goods
02.2023 - 09.2024
Dog Walker/Pet Sitter
Seattle Dog Boarding
08.2022 - 05.2024
Forensic Psychology/ Sociology -
University of San Diego
High school diploma -
Nathan Hale High School