Alexis Jeffries
Saint Louis,MO
Summary
Dynamic leader with a proven track record at Steak N Shake, adept in staff training and development, and strategic planning. Excelled in fostering team agility, enhancing customer loyalty through exceptional service, and driving revenue growth. Skilled in clear communication and decision-making, consistently achieving and surpassing performance targets.
Overview
3
3
years of professional experience
Work History
Manager
Steak N Shake
08.2022 - Current
- Completed numerous tasks efficiently within set deadlines.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Outlined specific targets and communicated them to colleagues.
- Interpreted customer needs and relayed insights to supply chain capacity teams.
Education
GED -
Saint Louis Community College - Forest Park
St. Louis, MO06.2024
Skills
- Marketing
- Staff training and development
- Performance evaluations
- Vendor management
- Performance management
- Partnership development
- Staff development
- Strategic planning
- Lead generation
- Product management
- Policy and procedure development
- Staff management
- Clear communication
- Workforce management
- Team leadership
- Decision-making
- Verbal and written communication
Timeline
Manager
Steak N Shake
08.2022 - Current
GED -
Saint Louis Community College - Forest Park
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