Alexis Johnson
Hobart,IN
Summary
Encouraging team member and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Manager
Sundae Funday Ice Cream
06.2019 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Seasonal Sales Associate
Victorias Secret PINK
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Certification - Dental Assisting Education
Indiana University Northwest
Gary, IN06.2023
High School Diploma -
Hobart High School
Hobart, IN06.2020
Skills
- Policy Implementation
- Team Leadership
- Verbal and Written Communication
- Sales Techniques
- Customer Relationship Management (CRM)
- Performance Management
- Strategic Planning
- Time Management
- Employee Training and Development
- Complex Problem-Solving
Timeline
Seasonal Sales Associate
Victorias Secret PINK
10.2021 - 01.2022
Manager
Sundae Funday Ice Cream
06.2019 - 09.2023
Certification - Dental Assisting Education
Indiana University Northwest
High School Diploma -
Hobart High School
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