ALEXIS JOHNSON
Tulsa
Summary
Account manager with a proven record at KDP (7UP) achieving a 57% revenue increase through strategic client relationship management and effective task delegation. Expertise in time management and customer experience enhancement. Proficient in identifying growth opportunities and implementing solutions that boost sales performance.
Overview
16
16
years of professional experience
Work History
Account Manager
KDP(7UP)
Tulsa
06.2024 - Current
- Managed a portfolio of 100 – 115 accounts.
- Generated revenue increase of 57% in six months over multiple product lines.
- Responsible for a 36% increase in total yearly sales.
- Worked to support sales team and rise against competition.
- Effectively built and maintained long – lasting client relationships.
- Collaborated with sales team members to identify growth opportunities and develop strategies to seize them.
- Worked with customer service and product development departments to enhance overall customer experience.
- Implemented client – focused solutions to enhance sales volume
Merchandiser
KDP(7UP)
Tulsa
06.2022 - 06.2024
- As a merchandiser, I was responsible for ensuring that products are displayed effectively in retail stores.
- This includes working with suppliers and vendors to plan and execute product displays, developing and implementing merchandising plans, and analyzing sales data to make strategic decisions about inventory and product placement.
- I used my creativity and design sense to create appealing product displays that capture the attention of potential customers and encourage them to make purchases.
- I also collaborate with sales teams and other departments to ensure that products are marketed effectively and support overall business goals.
- Strong communication, problem-solving, and project management skills are essential to this position, as well as a passion for retail and a keen eye for detail.
Digital Personal Shopper/ Back-up Supervisor
Walmart
Broken Arrow
11.2017 - 08.2021
- Supervised team of 55 personal shoppers, maintaining operational standards.
- Ensured completion of orders accurately and on time.
- Shopped each customer’s online grocery order in a fast-paced work environment.
Modular Specialist
Walmart
Broken Arrow
09.2016 - 11.2017
- Coordinated merchandise arrangement and established in-store models of furniture and clothing to enhance customer engagement.
- Set up racks and units for merchandising equipment while collaborating with sales associates, merchandising staff, managers, and area directors.
- Developed modular layouts to enhance product visibility and customer experience.
- Collaborated with team members on inventory management and stock replenishment.
- Assisted in training new associates on modular standards and best practices.
Overnight Stocker
Walmart
Broken Arrow
09.2015 - 09.2016
- I checked merchandise to make sure product was stocked properly in the proper locations and replenished products that were sold out from shelves.
- Maintained four different departments each night by completing logs and documentation to identify more products.
- Assisted associates and management with various tasks during shifts.
Cashier
Dekalb
08.2014 - 05.2015
- Provided customer service, processed payments, and applied coupons and discounts.
- Managed cash transactions with precision and efficiency.
Pharmacy Technician
Tulsa
07.2011 - 08.2014
- Processed OTC orders, filled prescriptions, and completed documentation.
- I frequently called doctors’ offices and health insurance companies to ensure that we were providing the best customer service.
Accounting Office
Tulsa
07.2011 - 08.2014
- I kept record of fiscal transactions, and balanced and reconciled accounts.
- I assisted accountants and auditors with bookkeeping; clerical duties; managed accounts, resolved outstanding payments through communication with the department, vendors, and clients; processed records; and paid invoices, bills, and other transactions.
- I also investigated shortages to mitigate loss of company profits.
Clothing Sales Associate
Fashion Bug
Tulsa
11.2010 - 01.2011
Education
Bachelor in Arts -
Northern Illinois University
05-2015
Gen Ed -
Tulsa Community College
05-2014
Diploma -
Union Public Schools
05-2009
Skills
- Account management
- Sales strategy development
- Client relationship building
- Customer relationship management
Extracurricular Activities
Go to the Gym, Bike Cycle Riding & Hiking
Awards
Employee of the Month, 10 months straight as Account Manager, 11/01/24 – 08/01/25
Leadership Experience
- Walmart Digital Personal Shopper Back up Supervisor, 55, 2017 – 2021
- Walmart Modular Specialist Supervisor, 10, 2016 – 2017
Timeline
Account Manager
KDP(7UP)
06.2024 - Current
Merchandiser
KDP(7UP)
06.2022 - 06.2024
Digital Personal Shopper/ Back-up Supervisor
Walmart
11.2017 - 08.2021
Modular Specialist
Walmart
09.2016 - 11.2017
Overnight Stocker
Walmart
09.2015 - 09.2016
Cashier
08.2014 - 05.2015
Pharmacy Technician
07.2011 - 08.2014
Accounting Office
07.2011 - 08.2014
Clothing Sales Associate
Fashion Bug
11.2010 - 01.2011
Bachelor in Arts -
Northern Illinois University
Gen Ed -
Tulsa Community College
Diploma -
Union Public Schools