Alexis Jones
Ozark,AZ
Summary
Dynamic and results-driven professional with a proven track record in customer service at Hot Spot Smoke Shop. Recognized for enhancing customer loyalty through effective complaint resolution and operational improvements. Reliable team player skilled in adapting to fast-paced environments while maintaining high standards of professionalism and trustworthiness.
Overview
3
3
years of professional experience
Work History
Smoke Shop Manager
Hot Spot Smoke Shop
04.2024 - Current
- Managed daily shop operations, ensuring efficient workflow and customer satisfaction.
- Implemented operational improvements, streamlining processes to increase productivity and reduce waste.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Resolved customer complaints with effective solutions, maintaining positive store reputation.
Pizza Hut Delivery Driver
Pizza Hut
05.2022 - 10.2023
- Adapted quickly to changing schedules while managing multiple deliveries daily.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
High School Diploma -
Ozark High School
Ozark, AR05.2023
Skills
- Customer service
- Hard Working
- Reliable
- Adaptable
- Team player
- Trustworthy
Timeline
Smoke Shop Manager
Hot Spot Smoke Shop
04.2024 - Current
Pizza Hut Delivery Driver
Pizza Hut
05.2022 - 10.2023
High School Diploma -
Ozark High School
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