Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Vaughn

Saint Louis,MI

Summary

Highly-motivated and Hard working employee with desire to take on new challenges. Strong worth ethic, adaptability, Time management, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also having to maintain customer service and devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Smoke Shop Manager

Smoker Central
Ballwin, Missouri
11.2023 - Current

As a vape shop manager, my role consists of a variety of responsibilities and tasks to ensure the smooth operation of the store. Some key aspects of my position include:

  • Team management: You are in charge of overseeing and guiding the store staff, including hiring, training, scheduling, and performance evaluations.
  • Inventory management: Monitoring and managing the inventory of vaping products, accessories.
  • Customer service: You are responsible for maintaining high standards of customer service, handling customer inquiries and issues, and fostering positive relationships with clients.
  • Visual merchandising: Organizing product displays, promotions, and marketing materials to enhance the store's visual appeal and drive sales.
  • Compliance and regulations: Ensuring that the store operates in compliance with local and federal regulations related to vaping products, age restrictions, and marketing practices.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Sales and revenue: Setting sales targets, creating strategies to increase revenue, and analyzing financial data to optimize store performance.
  • Problem-solving: Addressing any operational challenges, resolving conflicts, and making decisions to improve overall store efficiency and profitability.

Server

Joey B's
Saint Louis, Missouri
12.2022 - 02.2024

As a Server, my role consists of a variety of responsibilities and tasks to ensure the smooth operation of the store. Some key aspects of my position include:

  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Tanning Consultant

Glo Tanning
Saint Louis, Missouri
08.2022 - 05.2023

As a Tanning Consultant, my role consists of a variety of responsibilities and tasks to ensure the smooth operation of the store. Some key aspects of my position include:

  • Maintained knowledge of current sales, promotions and policies and answered customer questions.
  • Cleaned and sanitized tanning beds and rooms.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Used cash registers to handle cash and credit card transactions, money and receipts.
  • Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
  • Updated computer databases with client and inventory data.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.
  • Monitored inventory levels and placed orders when necessary.
  • Prepared monthly reports summarizing customer feedback, sales figures, and revenue generated.
  • Provided training to new staff members on proper operation of equipment.
  • Conducted weekly sales promotions to attract new business opportunities.

Education

High School Diploma -

Mehlville High School
St Louis, MO
05-2023

Saint Louis Community College
St Louis, MO

Skills

  • Customer Engagement
  • Customer Service
  • Sales Analysis
  • Social Media Marketing
  • Sales Tracking
  • Cost Control
  • Marketing Strategies
  • Performance Evaluations
  • Adaptability and Flexibility
  • Patience and composure
  • Up-selling techniques
  • Customer Complaint Resolution
  • Positive and professional

Timeline

Smoke Shop Manager

Smoker Central
11.2023 - Current

Server

Joey B's
12.2022 - 02.2024

Tanning Consultant

Glo Tanning
08.2022 - 05.2023

High School Diploma -

Mehlville High School

Saint Louis Community College
Vanessa Vaughn