Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Kelly

Shadyside

Summary

Experienced with customer interaction, negotiation, and relationship building. Utilizes strong communication skills to address client concerns and provide solutions. Track record of maintaining high customer satisfaction and achieving sales targets.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Sales and Service Representative

United Bank
Bellaire, OH
04.2024 - 08.2026
  • Assisted customers with account inquiries and transaction processing, enhancing service quality and customer satisfaction.
  • Delivered accurate product information to clients, improving decision-making and fostering trust in banking services.
  • Streamlined onboarding processes for new accounts, increasing efficiency and reducing turnaround time for client access.
  • Resolved customer complaints through effective communication strategies, ensuring positive experiences and loyalty retention.

Sales Associate

United Bank
Elm Grove, WV
05.2023 - 04.2024
  • Assisted customers with account inquiries and transactions, ensuring accurate processing of financial services.
  • Executed daily sales strategies to enhance product awareness and customer engagement.
  • Provided exceptional customer service by resolving issues promptly and effectively.
  • Collaborated with team members to maintain organized sales floor and inventory management systems.

Crew Member

Dunkin' Donuts
Moundsville, WV
12.2022 - 03.2023
  • Prepared and served high-quality beverages and food items in a fast-paced environment.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in training new crew members on operational procedures and customer service excellence.
  • Handled cash transactions accurately, ensuring efficient register operations during peak hours.

Education

High School Diploma -

John Marshall High School
Glen Dale, WV
05.2020

Skills

  • Goal oriented
  • Product and service knowledge
  • Staff training
  • Promotional planning
  • Customer service
  • Customer relationship building
  • Strategic planning
  • Records management

Timeline

Sales and Service Representative

United Bank
04.2024 - 08.2026

Sales Associate

United Bank
05.2023 - 04.2024

Crew Member

Dunkin' Donuts
12.2022 - 03.2023

High School Diploma -

John Marshall High School