ALEXIS KEYES
Charlotte,NC
Summary
LCSW-A experienced in clinical care coordination, stakeholder engagement, and data-informed service improvement within school-based services, child welfare, and behavioral health programs. Proven track record of conducting comprehensive mental health assessments, facilitating trauma-informed interventions, and collaborating across multidisciplinary teams to optimize client outcomes.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Community Health Partner
Cityblock Health
Charlotte, NC
06.2026 - Current
- Administered PHQ-9, GAD-7, and substance use screenings as part of comprehensive clinical assessments to identify whole-person health risks and social determinants of health (SDOH).
- Partnered with RN care managers to develop, execute, and monitor individualized care plans to address complex medical, behavioral, and social needs.
- Provided trauma-informed care coordination, engaging hard-to-reach members, communicating program goals, and facilitating direct support within the community.
- Coordinated internal and external service referrals, scheduled and completed member check-ins, and monitored goal progression to ensure continuity of care.
Social Worker II
Cabarrus County
Kannapolis, NC
11.2023 - 06.2026
- Conducted investigations and risk assessments for allegations of abuse/neglect, applying trauma-informed interviewing and evidence-based safety planning.
- Coordinate multidisciplinary teams (legal, medical, mental health, and community partners) to implement child welfare and permanency initiatives, ensuring alignment with agency policies and state regulations.
- Lead comprehensive family and adoption readiness assessments, translating psychosocial and safety data into reports used to guide court decisions, placement planning, and service delivery strategies.
- Develop and facilitate trauma-informed caregiver education and support initiatives to strengthen placement stability and improve family outcomes with monthly home visits in the community.
- Monitor case trends and service needs to support program improvements, resource coordination, and cross-agency collaboration within the child welfare system.
- Maintain compliance with documentation, confidentiality, and regulatory standards while managing complex cases and coordinating service referrals across systems.
Behavioral Specialist
Danville Public Schools
Danville, VA
07.2022 - 09.2023
- Designed and implemented behavior support initiatives and social-emotional learning programming aligned with I/DD student needs and school priorities.
- Facilitated workshops and classroom-based interventions focused on stress management, coping strategies, and behavioral regulation for students and staff.
- Collected and analyzed behavioral data to evaluate program effectiveness and inform intervention adjustments, reporting outcomes to school leadership and families.
- Coordinated crisis response and cross-system referrals with families, school personnel, and community providers to connect I/DD students with mental health and wellness resources.
Therapeutic Day Treatment Specialist
The Madeline Centre
Danville, VA
11.2021 - 07.2022
- Delivered individualized therapeutic supports and case management for youth with complex behavioral health needs, including ISP development and progress reporting.
- Conducted clinical documentation audits and supported quality assurance initiatives to ensure to ethical and regulatory standards.
- Utilize a variety of interventions (art, play, stories, media and role-play) during individual/group counseling sessions to reduce problematic behaviors.
Case Manager
Jakafi Behavioral Care
Danville, Virginia
12.2020 - 11.2021
- Delivered case management and recovery support for adults in substance use treatment, developing individualized service plans to promote stability and sobriety.
- Coordinated referrals for mental health, housing, and employment resources, ensuring holistic and continuous care.
- Monitored client progress, maintained HIPAA-compliant documentation, and collaborated with multidisciplinary teams to improve engagement and outcomes.
- Substance Abuse Outpatient Program
Education
MSW - Social Work
University Of Kentucky
Louisville, KY05-2026
Bachelor of Arts - Psychology, Criminal Justice
NC A&T State University
Greensboro12-2020
Skills
- Program Coordination
- Wellness Design
- Data Visualization
- HIPAA
- Crisis Management
- Crisis intervention
Certification
CJIS Certification (NC Dept. of Justice), NC DSS Pre-Service Training (Child Welfare), Permanency Planning Track (Child Welfare), CPR/AED (American Red Cross), CFSP Certified (Healthy Blue)
- Licensed Clinical Social Worker Associate - 08/14/2028
Timeline
Community Health Partner
Cityblock Health
06.2026 - Current
Social Worker II
Cabarrus County
11.2023 - 06.2026
Behavioral Specialist
Danville Public Schools
07.2022 - 09.2023
Therapeutic Day Treatment Specialist
The Madeline Centre
11.2021 - 07.2022
Case Manager
Jakafi Behavioral Care
12.2020 - 11.2021
MSW - Social Work
University Of Kentucky
Bachelor of Arts - Psychology, Criminal Justice
NC A&T State University