Jordan B Burel
Westerville ,Ohio
Summary
- Objective: To obtain a position that will exhibit exceptional leadership skills, deliver great customer service, and promote from within.
Overview
9
9
years of professional experience
Work History
Community Health Partner
Cityblock Health
Columbus, Oh
01.2024 - Current
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Administration Assistant
RWM
08.2016 - Current
- Processed financial documents, contracts, expense reports and invoices.
- Manage calendar & schedule
- Book engagements & logistics.
- Financial planning & advising
- Marketing
Human Resources Specialist
Meta
Columbus, OH
11.2021 - 12.2023
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Prepared manual checks and submitted direct deposit through online banking.
- Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Managed payroll and time and attendance systems.
HR Consultant/Payroll Analyst
Huntington National Bank
Powell, OH
07.2018 - 10.2021
- Advised customers on bank products, services and financial planning options.
- Modified, opened and closed customer accounts.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Promoted financial products with targeted direct mailings, in-branch selling, and outbound calls.
Customer Experience Banker
Huntington National Bank
Powell, OH
07.2016 - 07.2018
- Documented customer interactions in internal database to maintain customer service history details.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Met customer call guidelines for service levels, handle time and productivity.
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
Education
Bachelor Of Science - Human Resources Management
Columbus State Community College
Columbus, OHSTNA -
Ehove career center
Associate of Science - Finance
Lorain County Community College
Elyria, Ohio2011
Diploma -
Sandusky High School
Sandusky, Ohio2004
Skills
- Microsoft Office proficiency
- Proper phone etiquette
- Articulate and well-spoken
- Time management
- Works well under pressure
- Strong problem solver
- Multi-state payroll
- New employee processing
- Microsoft applications
- Federal and state tax regulations
- Training and development
- Record-keeping
- Workday Software Proficiency
Timeline
Community Health Partner
Cityblock Health
01.2024 - Current
Human Resources Specialist
Meta
11.2021 - 12.2023
HR Consultant/Payroll Analyst
Huntington National Bank
07.2018 - 10.2021
Administration Assistant
RWM
08.2016 - Current
Customer Experience Banker
Huntington National Bank
07.2016 - 07.2018
STNA -
Ehove career center
Diploma -
Sandusky High School
Bachelor Of Science - Human Resources Management
Columbus State Community College
Associate of Science - Finance
Lorain County Community College