ALEXIS KLINGENBERG
Grand Rapids,MI
Overview
8
8
years of professional experience
Work History
SERVER
Brick and Porter
07.2025 - Current
- Anticipated needs of servers during peak times to ensure seamless service
- Ensured efficient service across several tables simultaneously
- Developed menu knowledge to offer recommendations
- Provided excellent customer service in a fast-paced dining environment.
PHYSICAL THERAPY TECHNICIAN
Hulst Jepsen Physical Therapy
01.2024 - Current
- Collaborated with physical therapists to develop customized treatment plans that addressed individual patient needs.
- Guided patients through exercise routines during therapy sessions to enhance recovery and mobility.
- Documented patient activities and treatment responses to support effective care and track progress.
- Scheduled appointments, answered phones, and handled basic front desk administrative tasks.
SERVER
Wild Dog Grille
04.2022 - 11.2024
- Ensured smooth dining experiences by proactively checking in with guests
- Resolved customer conflicts regarding meals to enhance satisfaction
- Managed tables and coordinated orders for efficient service delivery.
HOST
Logan's Roadhouse
02.2019 - 05.2022
- Assisted wait staff during peak hours by bussing tables and running food
- Greet guests with a positive attitude and escort them to their tables
- Provide superior customer service while handling inbound calls answering questions about the menu, placing takeout orders, and making reservations
Education
Exercise Science
Grand Valley State University
04-2027
Skills
- Patient care
- Exercise instruction
- Fast-paced multitasking
- Time management
- Team Collaboration
- Pressure problem solving
- Effective communication
- Professional confidentiality
CLINICAL OBSERVATION EXPERIENCE
- Grand Valley State University: 10 hours
- Observed injury evaluation, rehabilitation, and athlete care
- Developed understanding of clinical procedures and athlete support
- Grand Rapids Griffins: 6 hours
- Observed professional athletic training practices
- Learned about team communication and rehabilitation protocols
Timeline
SERVER
Brick and Porter
07.2025 - Current
PHYSICAL THERAPY TECHNICIAN
Hulst Jepsen Physical Therapy
01.2024 - Current
SERVER
Wild Dog Grille
04.2022 - 11.2024
HOST
Logan's Roadhouse
02.2019 - 05.2022
Exercise Science
Grand Valley State University