Alexis Kruger
Omaha,NE
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Proficient with customer service, multitasking, and time management abilities. Devoted to giving every guest a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Technician/Supervisor
The Amazing Pizza Machine
Omaha, NE
11.2021 - Current
- Maintained equipment for optimal performance and safety standards.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Trained new staff on operational procedures and safety protocols.
- Conducted routine inspections to ensure cleanliness and organization.
- Operated point-of-sale systems for customer transactions and order processing.
- Assisted customers with questions and sales via phone.
- Resolved customer inquiries and complaints with accuracy and empathy.
- Resolved customer complaints promptly to enhance overall guest experience.
Education
Millard South High School
Omaha, NESkills
- Point-of-sale systems
- Problem solving
- Effective communication
- Team training
- Equipment maintenance
- Conflict resolution
- Relationship building
- Safety protocols
- Point-of-sale operation
- Customer service
- Sales techniques
- Team collaboration
- Money handling
- Cash register operation
Timeline
Technician/Supervisor
The Amazing Pizza Machine
11.2021 - Current
Millard South High School