Detail-oriented and reliable professional with experience in operations support, documentation, and team collaboration. Strong communication skills with a proven ability to adapt in fast-paced environments, manage responsibilities efficiently, and contribute positively to organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Support & Operations Associate
Monte Nido Eating Disorder Center
Glen Cove, New York
05.2025 - Current
Empathetic and proactive recovery coach supporting clients in their recovery journey from eating disorders by fostering a safe, structured, and compassionate environment.
Supported clients by following structured protocols, ensuring compliance with established plans and daily objectives
Collaborated with cross-functional teams to ensure consistency, accuracy, and quality of service delivery.
Assist clients with portioning meals and snacks according to their prescribed meal plans, while providing guidance and reassurance during eating times.
Monitor and document client behaviors and progress, addressing any concerns or incidents in alignment with facility protocols.
Direct Support Professional
YAI (Young Adults Institute)
New York, New York
06.2021 - 07.2025
Compassionate and dedicated Direct Support Professional with a strong commitment to enhancing the lives of adults with intellectual and developmental disabilities.
Skilled in providing personalized care, fostering independence, and creating a supportive environment for individuals with diverse needs.
Maintain accurate and detailed records of individual progress, behavioral observations, and any incidents, adhering to company policies and regulatory standards.
Provide physical assistance and support as needed for mobility, transfers, and transportation to medical appointments or community outings.