Alexis Larsen
Apopka
Summary
Proven to excel in high-volume dining environments, I leveraged exceptional customer service and multitasking skills at Seasons 52, ensuring seamless service. As a certified trainer, I enhanced team collaboration and efficiency. My expertise in beverage preparation as a bartender and guest engagement aligns with key industry demands, showcasing a strong work ethic and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Seasons 52
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Qualified as a trainer to deliver instruction on company protocols and standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Red Lobster
01.2019 - 06.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Certificate - Facials Specialty
Orange Technical College
Apopka, FLCertificate - Nails Specialty
Orange Technical College
Apopka, FL02.2025
Bachelor Of Kinesiology - Health Sciences
University of Central Florida
Orlando, FL05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- High volume dining
- Team collaboration
- Beverage preparation
- Trainer certified
Timeline
Server/Bartender
Seasons 52
06.2021 - Current
Server
Red Lobster
01.2019 - 06.2021
Certificate - Facials Specialty
Orange Technical College
Certificate - Nails Specialty
Orange Technical College
Bachelor Of Kinesiology - Health Sciences
University of Central Florida
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