Alexis Lopez
San Bernardino,CA
Summary
Highly skilled experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Bottle Server
Sports Bar
Las Vegas , NV
02.2023 - 12.2023
- Removed empty bottles and glasses from tables after each course was served.
- Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.
- Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
- Responded quickly to any spills that may have occurred during service period.
- Greeted customers, provided menus and answered questions about menu items.
Party Host
Basement night club
Pomona, CA
08.2021 - 05.2022
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Handled payments made by customers for services rendered during parties.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Assisted in preparing the entertainment program for the event.
Sales Associate
Forever 21
Rancho Cucamonga, CA
08.2020 - 10.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Warehouse Associate
ShipMonk
San Bernardino, CA
03.2019 - 08.2019
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Packed goods for shipment in accordance with customer instructions.
Education
High School Diploma -
Cajon High School
San Bernardino, CA06-2019
Skills
- Exceptional customer service
- Promotional Events
- Drink Preparation
- Order Accuracy
- Organization and Planning
- Money Handling
- Supply Restocking
- Upselling strategies
- Guest Needs Assessment
Timeline
Bottle Server
Sports Bar
02.2023 - 12.2023
Party Host
Basement night club
08.2021 - 05.2022
Sales Associate
Forever 21
08.2020 - 10.2020
Warehouse Associate
ShipMonk
03.2019 - 08.2019
High School Diploma -
Cajon High School
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