Alexis Lopez
Memphis,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Credit Manager
Rent A Center Warehouse & Retail Store
Memphis , TN
12.2023 - 06.2024
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
Restaurant Waiter
Tekila's Mexican Bar & Grill
Memphis , TN
04.2023 - 12.2023
- Executed opening and closing procedures including arranging the dining area, replenishing resources, and verifying equipment functionality at shift commencement.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Resolved customer complaints in a polite manner according to company policy.
- Provided exceptional service to high volume of daily customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Restaurant Waiter
El Mezcal
Memphis , TN
10.2019 - 04.2023
- Greeted customers, provided menus and answered questions about menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Education
High School Diploma -
Kirby High School
Memphis, TN05-2019
Skills
- Customer Engagement
- Proficient in Spanish
- Sales proficiency
- Procedure Enforcement
- Workflow Coordination
- Customer Service
- Willing to Learn
Certification
I am F endorsed certified and am proficient with handling large motor vehicles
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Credit Manager
Rent A Center Warehouse & Retail Store
12.2023 - 06.2024
Restaurant Waiter
Tekila's Mexican Bar & Grill
04.2023 - 12.2023
Restaurant Waiter
El Mezcal
10.2019 - 04.2023
High School Diploma -
Kirby High School