Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ever A. Lopez Castaneda

Middletown,DE

Summary

Motivated Civil Engineering student pursuing a Bachelor of Civil Engineering at the University of Delaware with hands-on experience in plumbing, construction projects, and customer service. Knowledgeable in AutoCAD, site planning, and project collaboration, with strong problem-solving, teamwork, and technical aptitude

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Taco Bell
01.2021 - 08.2025
  • Rotated through kitchen, front counter, and drive-thru, ensuring smooth, efficient operations.
  • Resolved customer issues and assisted with technology problem improving service flow.
  • Managed multiple roles simultaneously, often performing the work of 2-3 team members.

Administrative Assistant /Income Tax Preparer

Insurance Options & Business Solutions
03.2021 - 06.2022
  • Assisted tax preparers with client documentation and record-keeping.
  • Answered client questions and provided professional customer support
  • Maintained confidentially while working with sensitive financial information.

Plumber's Assistant

Cooley's Plumbing and Heating
06.2019 - 07.2020
  • Assisted with installation, repair, and maintenance of residential plumbing system.
  • Gained hands-on trade experience with tools, materials, and safety protocols.
  • Supported licensed plumber in completing projects efficiently and accurately.

Education

Bachelor of Science - Civil Engineering

University of Delaware
Newark, DE
05-2027

Associate of Applied Science - Civil Engineering

Delaware Technical Community College
DE
05-2025

Skills

  • Problem-Solving & Troubleshooting
  • Multitasking & Time Management
  • Team work & Collaboration
  • Attention to Detail
  • Computer Literate
  • Customer & Client Communitcation

Accomplishments

Delaware Technical Community College - Associate of Applied Science in Civil Engineering, Cum Laude Graduate, Dean's List, and Academic Excellence Recognitions

Delcastle Technical High School - Technical Award n Plumbing, Distinguished Honors and Honor Rolls

Delaware Department of Education - Certificate of Multiliteracy (Spanish & English)

Department of Natural Resources and Environmental Control -DNREC Contractor Training Program Certification, 2023

Timeline

Administrative Assistant /Income Tax Preparer

Insurance Options & Business Solutions
03.2021 - 06.2022

Customer Service Associate

Taco Bell
01.2021 - 08.2025

Plumber's Assistant

Cooley's Plumbing and Heating
06.2019 - 07.2020

Bachelor of Science - Civil Engineering

University of Delaware

Associate of Applied Science - Civil Engineering

Delaware Technical Community College

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