Alexis Lopez Mena
NST
Port Charlotte
Summary
Detail-oriented Network Technician skilled in network configuration, hardware installation, and troubleshooting. Committed to enhancing system reliability and ensuring customer satisfaction through effective maintenance and collaborative problem-solving.
Overview
18
18
years of professional experience
Work History
Network Technician
Atlantic Broadband/ Breezeline
Miami, FL
02.2019 - 04.2026
- Installed and configured network hardware, ensuring optimal performance across systems.
- Diagnosed and resolved connectivity issues, enhancing user experience and system reliability.
- Conducted routine maintenance on network infrastructure to minimize downtime and improve efficiency.
- Collaborated with cross-functional teams to implement network upgrades and expansions effectively.
Service Technician
Alantic Broadband/ Beezeline
Miami, FL
03.2008 - 04.2019
- Diagnosed and repaired customer equipment issues, ensuring timely service delivery.
- Installed and configured broadband services for residential and commercial clients.
- Collaborated with team members to troubleshoot complex service problems efficiently.
- Provided technical support to customers via phone and on-site visits, enhancing satisfaction.
Education
High School Diploma -
Miami Springs Sr High
Miami Springs, FLSkills
- Network configuration
- Hardware installation
- Network troubleshooting
- Wireless networking
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Network Technician
Atlantic Broadband/ Breezeline
02.2019 - 04.2026
Service Technician
Alantic Broadband/ Beezeline
03.2008 - 04.2019
High School Diploma -
Miami Springs Sr High