Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Luster

Tallahassee,FL

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Server

Dallas roadhouse Grill
Tallahassee, FL
08.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Server

Cracker Barrel Restaurant
Davenport, FL
08.2020 - 11.2023
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided exceptional service to high volume of daily customers.

Sales Associate

DKNY Outlet
Orlando, FL
07.2022 - 10.2023
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.

Customer Service Representative

Force Athletics
Davenport, FL
06.2019 - 05.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Coordinated the daily operations of a basketball team, including practice schedules, travel arrangements and game day activities.

Education

Florida Agr And Mechanical University
Tallahassee, FL
05-2026

Skills

  • Guest Engagement
  • Order Management
  • Sales expertise
  • Complaint resolution
  • Consultative Sales
  • Sales and marketing strategies
  • Game Strategy Development
  • Facility Management

Timeline

Server

Dallas roadhouse Grill
08.2023 - Current

Sales Associate

DKNY Outlet
07.2022 - 10.2023

Server

Cracker Barrel Restaurant
08.2020 - 11.2023

Customer Service Representative

Force Athletics
06.2019 - 05.2022

Florida Agr And Mechanical University
Alexis Luster