Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexis Martin

Wyomissing,PA

Summary

Dynamic and dedicated professional with a strong work ethic and ServSafe certification, honed at P.J. Whelihan's Pub + Restaurant. Proven ability to thrive in high-pressure environments while delivering exceptional customer service and ensuring order accuracy. Skilled in teamwork and time management, consistently enhancing operational efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Food Runner

P.J. Whelihan's Pub + Restaurant
12.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Dietary Aide

Genesis HealthCare
01.2024 - 10.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Sales Associate

Hollister.Co
10.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Cashier

Dairy Queen
05.2023 - 08.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Muhlenberg High-school
Laureldale, PA
06.2025

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Restaurant etiquette
  • Safe food handling
  • Anticipating customer needs
  • ServSafe certification
  • Attention to detail
  • Clear communication

Accomplishments

Nominated High-school Girls soccer captain three years in a row for leadership skills. Also, Nominated All-Division two years in a row for Berks County Girls Soccer.

Timeline

Food Runner

P.J. Whelihan's Pub + Restaurant
12.2024 - Current

Dietary Aide

Genesis HealthCare
01.2024 - 10.2024

Sales Associate

Hollister.Co
10.2023 - 01.2024

Customer Service Cashier

Dairy Queen
05.2023 - 08.2023

Muhlenberg High-school

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Alexis Martin