Alexis Martineau
Elk River,MN
Summary
Dynamic leader with a proven track record at Totally Tan & Spa, adept in coaching and mentoring teams to exceed performance goals. Skilled in Microsoft Office and stress tolerance, I excel in high-pressure environments, fostering customer satisfaction and driving performance improvement. Demonstrates exceptional multitasking abilities and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Team Lead
Totally Tan & Spa
02.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence and professionalism
- Coached team members in techniques necessary to complete job tasks.
- Made sure everything was clean.
Dispatcher/Scheduler
24Restore
09.2023 - 01.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers.
- Directed dispatching, routing, and tracking of vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Scanned documents and made sure they were organized correctly.
Crew Member/Manager in Training
Raising Cane's
10.2020 - 10.2023
- Adapted quickly to changing circumstances or demands, maintaining stability during peak periods or unexpected staffing changes.
- Maintained a safe and clean work environment.
- Enhanced customer satisfaction by consistently ensuring fast, friendly, and accurate service.
- Cash handling
- Greeted customers entering the store and responded promptly to customer needs.
- Trained new employees.
Machine Operator
Boston Scientific
02.2023 - 04.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly adjusted machines for daily operation.
Education
Generals
Anoka-Ramsey Community College
Minneapolis, MNHigh School Diploma -
Saint Francis High School
Saint Francis, MN06.2022
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Crew Leadership
- Customer Service
- Multitasking Abilities
- Data Entry
- Stress Tolerance
- Schedule Management
- Microsoft Office
- Computer Skills
Timeline
Team Lead
Totally Tan & Spa
02.2024 - Current
Dispatcher/Scheduler
24Restore
09.2023 - 01.2024
Machine Operator
Boston Scientific
02.2023 - 04.2023
Crew Member/Manager in Training
Raising Cane's
10.2020 - 10.2023
Generals
Anoka-Ramsey Community College
High School Diploma -
Saint Francis High School
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