Alexis McCarroll
Fayetteville,NC
Summary
Dynamic Administrative Assistant with proven expertise in customer relations and office administration honed at Unique Carpet Cleaning. Excelled in data entry and fostering professional relationships, significantly enhancing operational efficiency. Skilled in Microsoft Word and critical thinking, adept at creating positive work environments and streamlining processes. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Unique Carpet Cleaning
04.2023 - Current
- Answered multi-line phone system, routing calls and delivering messages to staff.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Associate of Applied Science - Nursing
Fayetteville Technical Community College
Fayetteville, NC05-2027
High School Diploma -
A B Academy
Fayetteville, NC05-2025
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Customer and client relations
- Computer Proficiency
- Customer Relations
- Critical Thinking
- Strong Problem Solver
Accomplishments
Fall Semester 2024 FTCC-Member of The National Society of Leadership and Success
Timeline
Administrative Assistant
Unique Carpet Cleaning
04.2023 - Current
Associate of Applied Science - Nursing
Fayetteville Technical Community College
High School Diploma -
A B Academy
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