Alexis McConnaughey
Milford
Summary
Detail-oriented medical receptionist with expertise in EHR management, appointment scheduling, and patient verification. Committed to delivering exceptional customer service while ensuring compliance with HIPAA guidelines and maintaining organized patient records.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Optima Dermatology
Milford
02.2025 - 11.2025
- Scheduled appointments efficiently using electronic health record system.
- Verified patient insurance information for accuracy and completeness.
- Maintained organized patient records in compliance with privacy regulations.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
STNA
Wilmington Nursing and Rehabilitation
Wilmington
07.2024 - 02.2025
- Documented patient care activities in electronic health records accurately.
- Monitored vital signs and reported changes to nursing staff.
- Assisted residents with daily living activities and personal care needs.
- Participated in training sessions to enhance caregiving skills and knowledge.
Deli Associate
Maplecrest Meats
Hillsboro
10.2023 - 07.2024
- Assisted customers with product selection and recommendations.
- Managed inventory levels, ensuring fresh stock availability.
- Collaborated with team members to optimize workflow efficiency.
- Prepared deli meats and cheeses according to customer specifications.
Education
High School Diploma -
Lynchburg-Clay High School
Lynchburg, OH05-2024
Some College (No Degree) - Nursing
University of Cincinnati
Cincinnati, OHSome College (No Degree) - Psychology
Southern State Community College
Hillsboro, OHSkills
- EHR management
- Appointment scheduling
- Patient verification
- Records management
- Medical terminology
- Customer service
- HIPAA guidelines
- Insurance verifications
Certification
STNA — Ohio Department Of Health, Issued September 2024
References
References available upon request.
Timeline
Medical Receptionist
Optima Dermatology
02.2025 - 11.2025
STNA
Wilmington Nursing and Rehabilitation
07.2024 - 02.2025
Deli Associate
Maplecrest Meats
10.2023 - 07.2024
High School Diploma -
Lynchburg-Clay High School
Some College (No Degree) - Nursing
University of Cincinnati
Some College (No Degree) - Psychology
Southern State Community College