Chaynaliz Soto
Best Care Physical Therapy & Chiropractic LLC
Bronxville,NY
2
Languages
1
Certification
5
years of professional experience
Medical receptionist experienced in patient care support, appoint scheduling, and insurance verification to enhance clinical operations. proficient in managing medical records, billing process and maintaining patient confidentiality for optimized workflow. Committed to improving patient experiences and operational efficiency through attentive service and accurate data management.
Work History
Medical Receptionist
10 Months- Assisted therapist during patient sessions with patient exercise & therapy modalities.
- Prepare and assist physician during injection procedures(trigger point, joint, & Epidural.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- monitor patient vitals and comfort before & after procedures.
- Schedule appointments and manage high volume calls.
- verify insurance and accurate EMR data entry.
- Billing for Chiropractic & Physical Therapy
- Medical Records.
Patient Advocate /Registrar
6 Months- Greet patient and visitor professionally and efficiently.
- Maintain accurate patient record in EHR system.
- Verify insurance eligibility and collect patient information.
- Answer and route calls to appropriate departments.
- Scanned and managed patient documentation.
- place wristband information on patients.
Medical Receptionist
11 Months- Managed patient check-in at front desk
- Handled high volume calls and appointment scheduling.
- Coordinated follow-ups for new and existing patients.
- Maintain insurance claims and documentation up to date.
- Assisted with physical therapy & Chiropractic re-evaluations
- Upload MRI CDs into the DICOM imaging system also upload the operative reports.
Emergency Medical Service
2 Years 7 Months- Ensured patient safety during transportation between hospitals and medical facilities.
- Operated emergency lights and sirens when required.
- Maintained patient safety and HIPAA during transport.
Education
High School Diploma
Skills
Patient data management
Appointment setting
Patient scheduling
Insurance verification
Electronic medical records
HIPAA regulations
Data Entry
Records maintenance
Medical terminology
Office administration
Medical correspondence
EHR management
Patient record management
Certification
Basic life support (BLS),National CPR Foundation Sept 2025-Sept 2027
Languages
English
Spanish
Timeline
Medical Receptionist
Best Care Physical Therapy & Chiropractic LLC
08.2025 - 06.2026Read More
Patient Advocate /Registrar
Westchester Medical Center Foundation
01.2025 - 07.2025Read More
Medical Receptionist
Oasis Medical & Surgical Wellness Group
02.2024 - 01.2025Read More
Emergency Medical Service
Citywide Ambulance
04.2021 - 11.2023Read More
Long Island Business Institude
High School Diploma
Read More