Lexie Anderson
Long Beach,MS
Summary
Dedicated Medical Receptionist with expertise in appointment scheduling, insurance verification, and electronic health records. Committed to enhancing patient experiences through excellent customer service and effective communication.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
The Islands Medspa
Ocean Springs, Mississippi
09.2024 - 04.2026
- Scheduled appointments using electronic health record systems for efficient patient flow.
- Checked patients in and out for appointments and collected co-payments.
- Greeted and assisted patients upon arrival at the medspa location.
- Handled phone calls professionally, addressing concerns and providing necessary information.
- Managed patient inquiries and provided information about services offered at the medspa.
- Collected patient data and updated medical records accurately in the system.
- Coordinated with medical staff to ensure smooth operation of daily activities.
- Processed insurance claims and verified coverage for patient treatments and services.
- Verified insurance coverage for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Entered insurance, demographics and health history into patient database.
Education
High School Diploma -
Harrison Central High School
Gulfport, MS05-2023
Skills
- Electronic health records
- Appointment scheduling
- Insurance verification
- Medical billing
- Patient data management
- Medical records management
- HIPAA guidelines
- Medical office procedures
- Workflow optimization
- Patient engagement
- Time management
- Problem solving
- Interpersonal communication
Timeline
Medical Receptionist
The Islands Medspa
09.2024 - 04.2026
High School Diploma -
Harrison Central High School