Rochelle Morgan

I was responsible for greeting donors at the plasma collection center and conducting a series of registration procedures. My job was to verify donor suitability for the plasma pheresis process. In compliance with Sta, assists qualified donors in completing the screening process. The screening procedures include, but are not limited to, assessing the self-administered health history, answering basic medical questions associated with the donation process, and referring donors to medical staff when appropriate. Performing health screening procedures such as blood pressure, pulse, weight, temperature, and finger stick to obtain a sample to determine the donor's hematocrit and total protein levels.

• Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

• Made beds, swept floors and sanitized surfaces to support activities of daily living.
• Ensured compliance with state regulations related to home healthcare services.
• Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
• Took vital signs such as blood pressure and temperature when necessary.
• Recorded client status progress and challenges in logbooks and reports.
• Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
• Attended continuing education seminars and classes related to senior caregiving topics.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Engaged clients by conversing and participating in activities and hobbies.
• Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
• Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Helped clients get in and out of beds and wheelchairs.
• Followed care plan and directions to administer medications.

• Identified discrepancies between actual sales figures and expected totals.
• Assisted cashiers with resolving customer complaints and inquiries.
• Assisted customers with locating items within the store when requested.
• Answered customer questions and provided store information.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Tracked company inventories, moved excess stock, and arranged products to improve sales.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Recognized potential theft or fraud attempts by monitoring suspicious behavior.
• Answered customers' questions and provided information on store procedures or policies.
• Managed scheduling, payroll, and time off requests for team members.
• Maintained current knowledge of store promotions to highlight sales to customers.