Alexis McCormack
Spokane,WA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
Restaurant Shift Manager
Northwest Resturants Inc.
Auburn, WA
01.2022 - 08.2024
- Developed a comprehensive checklist for employees to ensure compliance during biannual restaurant inspections.
- Led and mentored new and existing employees, providing essential guidance and support.
- Facilitated effective onboarding and continuous training for staff, enhancing overall team performance.
- Consistently maintained high cleanliness levels, organization, storage, and sanitation of food and beverage products to ensure quality.
Education
Some College (No Degree) - Occupational Therapy
Gonzaga University
Spokane, WASkills
- Organization
- Supervision and leadership
- Verbal communication
- Attention to detail
- Customer relations
- Critical thinking
- Fluent in Spanish
- Order coordination
- Telephone management
- Point-of-sale system
- Stress management
- Calm demeanor
- Up-selling techniques
- Multitasking and organization
Affiliations
- Youth group in a local church, helping with church kids program.
- high school DECA
- High school leadership position
Accomplishments
- Seal of Biliteracy
- High School DECA National Award
- Church Internship Award
- Honor Society
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Shift Manager
Northwest Resturants Inc.
01.2022 - 08.2024
Some College (No Degree) - Occupational Therapy
Gonzaga University