Alexis Melby
Menomonee Falls,Wisconsin
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Project Coordinator
Lakeside Manufacturing
West Milwaukee, WI
03.2018 - Current
- Provides exemplary customer service and account management
- Builds and maintains strong relationships with both internal and external customers
- Plans, coordinates and completes customer projects in conjunction with other departments
- Performs customer profit models, their impact and margin analysis
- Manages the pipeline by regularly communicating with end users and sales team to maintain accuracy
- Attends industry trade shows
- Trains and supports new hires for customer service and sales teams
Senior Team Leader
Target
Grafton, WI
08.2011 - 03.2018
- Managed day-to-day operations of the department while ensuring high standards of quality control.
- Analyzed operational data to identify areas requiring improvement or optimization.
- Developed strategies for improving customer service levels, productivity and efficiency.
- Participated in recruitment processes such as interviewing potential candidates.
- Collaborated with other departments to ensure smooth operations of the team.
- Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
Education
High School Diploma -
Casimir Pulaski
Milwaukee, WI06-2003
Skills
- Relationship Building
- Flexible and Adaptable
- Detail Oriented
- Problem-Solving
Timeline
Project Coordinator
Lakeside Manufacturing
03.2018 - Current
Senior Team Leader
Target
08.2011 - 03.2018
High School Diploma -
Casimir Pulaski