Alexis Michal
Chandler,US
Summary
I am a seasoned customer service associate with a diverse background. I'm looking for a company in which to grow. I'm always willing to rise to the challenge and gain new knowledge and skills. I look forward to the company I get to grow with in the future. I’m currently pursuing my CDA credential and have my CPR certification.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Open Enrollment Specialist
Beacon Hill Staffing
10.2023 - 11.2023
- I assisted employees with enrolling in their benefits for the year.
Customer Care Specialist
Virtuoso Sourcing Group
12.2022 - 08.2023
- I provided customer service to legalshield and idshield members in regards to their account and benefits
DSP Driver
AVTS Management
06.2022 - 07.2022
- I delivered packages with a delivery service partner for Amazon
- I had to ensure all packages were on my van before leaving and had to solve any issues when delivering
Inventory Specialist
Walgreen
04.2021 - 03.2022
- I was in charge of making sure our shift supervisors followed all necessary policies and procedures to help the business run
- Was also a key holder
Shift Supervisor RX
CVS Pharmacy
01.2020 - 06.2020
- I managed front store and was cross trained into pharmacy
- I was a licensed pharmacy tech and performed customer service and assisted in any issues my employees may have
- I also had to make sure we hit key metrics to drive sales and merchandise
Clinic Manager
Massage Envy
06.2015 - 12.2019
- I assisted customers with memberships as well as selling and basic customer service
- I also had to complete payroll
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06.2007
Skills
- Customer Care
- Customer service
- Customer service associate
- Inventory
- Merchandise
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Organizing and Prioritizing Work
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Self Motivation
Certification
Infant, Child & Adult CPR and First Aid
Timeline
Open Enrollment Specialist
Beacon Hill Staffing
10.2023 - 11.2023
Customer Care Specialist
Virtuoso Sourcing Group
12.2022 - 08.2023
DSP Driver
AVTS Management
06.2022 - 07.2022
Inventory Specialist
Walgreen
04.2021 - 03.2022
Shift Supervisor RX
CVS Pharmacy
01.2020 - 06.2020
Clinic Manager
Massage Envy
06.2015 - 12.2019
High School Diploma -
Trabuco Hills High School
Infant, Child & Adult CPR and First Aid
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