Alexis Milano
Huntington Beach,CA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
seis kitchen
Oro Valley, AZ
01.2024 - 06.2024
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
Hostess
Stone Canyon Golf Club
Oro Valley, AZ
08.2021 - 11.2023
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
Education
High School Diploma -
Ironwood Ridge High School
Tucson, AZ03-2024
Skills
- Guest Engagement
- Order Management
- Telephone Etiquette
- Appointment confirmation
- Accurate message transcription
- Catering Coordination
Timeline
Server
seis kitchen
01.2024 - 06.2024
Hostess
Stone Canyon Golf Club
08.2021 - 11.2023
High School Diploma -
Ironwood Ridge High School
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