Alexis Mitchell
Oldsmar
Summary
Dynamic Account Manager with a proven track record at Precision Shaft Technologies, excelling in client satisfaction and tailored solutions. Skilled in account management and upselling, I drive revenue growth while fostering teamwork and collaboration. Recognized for enhancing service delivery and improving project workflows, I am committed to achieving strategic goals.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
9
9
years of professional experience
Work History
Account Manager
Precision Shaft Technologies
09.2024 - Current
- Managed client accounts, ensuring timely communication and satisfaction with services provided.
- Collaborated with cross-functional teams to streamline project workflows and improve service delivery.
- Assisted in identifying client needs and developing tailored solutions to enhance customer experience.
- Developed detailed reports on account performance, highlighting areas for improvement and strategic growth.
- Managed office supplies inventory, ensuring availability and minimizing costs.
Bartender
LBC
08.2022 - 11.2025
- Crafted and served a variety of beverages, including cocktails, beer, and wine.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Implemented strategies to improve workflow efficiency during busy shifts, enhancing overall productivity.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Kept bar presentable and well-stocked to meet customer needs.
- Provided excellent customer service by engaging with patrons and addressing their needs promptly.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Mugs Sports Bar & Grill
01.2017 - 08.2022
- Enhanced customer experience with engaging conversations and personalized drink to keep them coming back.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars and their favorite drinks.
- Boosted beverage and food sales.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Established strong relationships with regular patrons, encouraging repeat business through personalized service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Associate of Science - Cosmetology
Summit Salon Academy
Tampa, FL01-2016
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Customer satisfaction
- Goal oriented
- Issue resolution
- Upselling
- Marketing
- Revenue growth
Timeline
Account Manager
Precision Shaft Technologies
09.2024 - Current
Bartender
LBC
08.2022 - 11.2025
Bartender
Mugs Sports Bar & Grill
01.2017 - 08.2022
Associate of Science - Cosmetology
Summit Salon Academy