Alexis Moody
Blairsville,GA
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
3
3
years of professional experience
Work History
Teller II
United Community Bank
Blairsville, GA
09.2022 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Maintained confidentiality of all customer records and information according to company policies.
- Explained the features of various banking products available to customers.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Provided guidance and training to new tellers on banking policies, procedures, and customer service standards.
Online Grocery Associate
Walmart
Blairsville, GA
06.2021 - 09.2022
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Provided customer support for technical issues related to the online ordering process.
- Provided training and support for new employees joining the company's online grocery team.
- Satisfied customers with quick, accurate service under tight deadlines.
- Suggested comparable products to replace out-of-stock items.
- Checked expiration dates on products and removed items that were no longer fresh.
- Followed company policies related to food safety, sanitation, security, and loss prevention.
- Completed pickup and shopping orders for customers within local area.
Equestrian Trail Guide
Brasstown Valley Resort
Young Harris, GA
04.2021 - 06.2021
- Provided instructions and safety tips to riders before each trail ride.
- Conducted assessments of horses' health and welfare, including hoof care, grooming, tacking up, feeding, and exercising.
- Led guided rides for groups of varying sizes along designated trails in a safe manner.
- Monitored the behavior of horses and riders during rides to ensure safety.
- Assisted with horse training activities such as groundwork exercises and riding lessons.
- Maintained records of trail rides including number of riders, duration, route taken and any incidents or accidents that occurred.
- Cleaned stables, tack rooms, arenas and other areas as needed.
- Ensured proper storage of feed and supplies while monitoring inventory levels.
- Developed relationships with customers through outstanding customer service skills.
Education
High School Diploma -
Union County High School
Blairsville, GA05-2022
Skills
- Asset Protection
- Regulatory Compliance
- Fraud Detection
- Customer Relationship Building
- Drawer balancing
- Cash Handling
- Excellent communication skills
- Banking
- Strong Work Ethic
- Strong sense of banking ethics
- Rapid 10-key data entry
- Relationship building and management
Timeline
Teller II
United Community Bank
09.2022 - Current
Online Grocery Associate
Walmart
06.2021 - 09.2022
Equestrian Trail Guide
Brasstown Valley Resort
04.2021 - 06.2021
High School Diploma -
Union County High School
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