Charfeddine Eljabbouri
Ionia,MI
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements.
Excellent interpersonal, communication and multitasking abilities. Familiar with campus life and ways to help students integrate and navigate educational processes. Top-notch abilities in event planning, student coaching and enrollment management.
Attentive, diligent and personable. Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.
Overview
6
6
years of professional experience
Work History
Teller II
Lake Michigan Credit Union
05.2023 - Current
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Student Ambassador
Grand Rapids Community College
04.2021 - 05.2023
- Increased student engagement by organizing and leading campus tours for prospective students and their families.
- Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
- Improved communication between students and university staff by serving as a liaison to address concerns and provide feedback.
- Assisted in boosting enrollment numbers by providing personalized support to incoming students during orientation week activities.
- Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
- Promoted diversity and inclusivity on campus through involvement in multicultural events and initiatives.
- Aided in increasing retention rates by connecting struggling students with appropriate academic resources or support services.
- Developed essential leadership skills through participation in specialized training programs and workshops offered by the university.
Crew Leader
Culvers
07.2018 - 06.2021
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Cleaned and maintained tools, equipment and worksites.
- Inspected tools and equipment to maintain safety and efficiency.
- Managed kitchen and front of the house and insured proper service of quality food and products.
Education
No Degree - Architecture
Grand Rapids Community College
Grand Rapids, MI06.2025
High School Diploma -
West Michigan Aviation Academy
Grand Rapids, MI06.2019
Skills
- Customer Relationship Building
- Asset Protection
- Cash Handling
- Regulatory Compliance
- Campus Tours
- Recruiting Strategies
- Student Mentoring
- Academic Support
- De-Escalation Techniques
- Activity Planning
- Event Participation
- Project Management
- New Hire Training
- Work Order Management
- Crew Scheduling
- Crew Management
- Quality Control
- Employee Management
- Equipment Inspection
- Equipment Maintenance
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Teller II
Lake Michigan Credit Union
05.2023 - Current
Student Ambassador
Grand Rapids Community College
04.2021 - 05.2023
Crew Leader
Culvers
07.2018 - 06.2021
No Degree - Architecture
Grand Rapids Community College
High School Diploma -
West Michigan Aviation Academy
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