Alexis Morgan
Willimantic
Summary
Detail-oriented and highly organized University of Connecticut student with a solid foundation in supervisory roles within fast-paced retail and food service environments. Proven ability to lead teams effectively, train employees, and resolve challenges while upholding high operational standards. Recognized for exceptional communication skills, meticulous attention to detail, and a quick aptitude for mastering new technical systems. Eager to leverage precision, analytical thinking, and leadership capabilities in a design-focused position.
Overview
4
4
years of professional experience
Work History
Supervisor
The Farmer's Cow Café
04.2026 - Current
- Supervise daily operations and ensure efficient workflow during high-volume shifts.
- Train and mentor new employees on company procedures, customer service standards, and food safety practices.
- Delegate responsibilities to staff and provide leadership to maintain productivity.
- Resolve customer concerns professionally while maintaining a positive dining experience.
- Assist with scheduling, opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with health, safety, and company policies.
- Coordinate with management to improve daily operations and support business goals.
Barista
Willoughby's Coffee
02.2025 - 01.2026
- Prepared beverages and food while maintaining consistent quality and accuracy in a fast-paced environment.
- Delivered exceptional customer service and resolved customer concerns professionally.
- Managed POS transactions accurately and efficiently.
- Assisted with inventory management, stocking, and daily operational tasks.
- Maintained cleanliness and compliance with health and safety regulations.
- Collaborated with team members to ensure efficient store operations.
Ice Cream Server
Carvel
09.2023 - 09.2024
- Provided excellent customer service in a high-volume retail environment.
- Operated cash registers and processed transactions accurately.
- Prepared desserts according to company quality standards.
- Assisted with opening and closing procedures.
Cashier / Cook
The Winery
08.2022 - 09.2024
- Managed cash transactions accurately using POS systems.
- Prepared food efficiently while maintaining quality and food safety standards.
- Assisted with inventory organization and stocking.
- Resolved customer concerns professionally.
- Worked effectively in a fast-paced, team-oriented environment.
Education
Bachelor of Science - Accounting
University of Connecticut
Skills
- Team Leadership
- Employee Training
- Technical Problem Solving
- Attention to Detail
- Organization
- Communication
- Microsoft Excel
- Google Workspace
- Computer Literacy
- Time Management
- Conflict Resolution
- Adaptability
Timeline
Supervisor
The Farmer's Cow Café
04.2026 - Current
Barista
Willoughby's Coffee
02.2025 - 01.2026
Ice Cream Server
Carvel
09.2023 - 09.2024
Cashier / Cook
The Winery
08.2022 - 09.2024
Bachelor of Science - Accounting
University of Connecticut