Summary
Overview
Work History
Education
Skills
Timeline
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Alexis M Smith

Burlington,NC

Summary

I am a versatile professional seeking a position and career that will challenge me daily and allow for personal growth and career development. My determination, cheerful outlook, and experience make me an ideal candidate for this position, and I believe I would be an asset to your organization.

Overview

6
6
years of professional experience

Work History

Corporate Administrator

Associated Scaffolding
02.2024 - Current
  • Processing invoices and ensuring they are sent out on time
  • Monitoring and tracking payments, and following up with customers who have outstanding payments
  • Communicating with customers to request payment and arrange payment plans
  • Collecting overdue payments and resolving customer payment issues
  • Documenting overall profits and losses
  • Meeting reporting deadlines and ensuring accuracy
  • Assess the creditworthiness of customers and applicants
  • Approve and reject credit applications based on company policy
  • Develop and implement credit policies and standards, and ensure compliance with legal requirements and best practices

Assistant Community Director

Range Water Real Estate
03.2023 - 02.2024
  • Completes daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, and preparing daily bank deposits
  • Completes all transactions in the appropriate property management system and works closely with the accounting department to identify and trace transactions that do not reconcile to bank records
  • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
  • Enters all approved bills into the property accounting system in accordance with the appropriate processes and procedures, scans all invoices to the community's data drive, and submits to accounting
  • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents about outstanding balances, implements procedures for collecting on delinquencies
  • Organize and participate in events to build community and boost brand awareness

Account Representative

Mariner Finance
01.2022 - 03.2023
  • Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products
  • Supports sales and collections efforts of the branch through respectful, compassionate, and efficient customer service
  • Analyzes credit & financial information for current and potential customers
  • Proactively contacts customers with past due balances to offer practical solutions and resolve delinquency
  • Achieves consistent results and exceeds expected individual and branch goals related to the sale of company products and services
  • Supports branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals
  • Learns and maintains knowledge of Federal, State, and Local Application Consumer laws to ensure compliant actions

Customer Service Advisor

Apple Inc.
08.2018 - 01.2022
  • Received inbound calls and answered questions about products and services
  • Performed technical support assistance via phone, chat, or email
  • Resolved customer complaints and managed database records

Education

High School Diploma -

Williams High School
06.2018

Skills

  • Data Entry
  • Leadership
  • Clerical support
  • Administrative Support
  • Credit Cards
  • Insurance & Benefits Verification
  • Medical Terminology
  • Technical Support
  • Account Management

Timeline

Corporate Administrator

Associated Scaffolding
02.2024 - Current

Assistant Community Director

Range Water Real Estate
03.2023 - 02.2024

Account Representative

Mariner Finance
01.2022 - 03.2023

Customer Service Advisor

Apple Inc.
08.2018 - 01.2022

High School Diploma -

Williams High School

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Alexis M Smith