Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEXIS MUNOZ

NEW BRAUNFELS,TX

Summary

Dynamic professional with extensive experience in branch operations and real estate. Recognized for effective communication, team leadership, and attention to detail. Committed to driving operational efficiency and achieving strategic objectives.

Overview

8
8
years of professional experience

Work History

Branch Administrator

W&B SERVICE COMPANY
New Braunfels, Texas
03.2023 - Current
  • Managed daily branch operations to ensure smooth workflow and efficiency.
  • Coordinated scheduling and staffing to meet branch needs effectively.
  • Maintained accurate records and documentation for compliance purposes.
  • Assisted in training new staff on company policies and operational processes.
  • Facilitated communication between departments to enhance collaboration and service delivery.
  • Conducted regular audits of branch operations to identify areas for improvement.
  • Oversaw inventory management, ensuring availability of essential supplies and materials.
  • Answered incoming phone calls from customers seeking assistance or information about products and services offered by the company.
  • Provided administrative support to the Branch Manager and other staff members.
  • Updated employee records such as vacation leave requests, overtime hours worked.
  • Managed petty cash transactions on behalf of the branch office.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.

Licensed Real Estate Agent

ORANGE BLOSSOM REALTY
Utopia, Texas
01.2020 - Current
  • Conducted property tours for clients to showcase available listings.
  • Negotiated purchase agreements to facilitate successful transactions.
  • Assisted clients with financing options to support their buying decisions.
  • Developed marketing strategies to promote properties effectively.
  • Collaborated with mortgage lenders to streamline the financing process.
  • Built strong relationships with clients through effective communication and support.
  • Coordinated open houses and property showings for maximum exposure.
  • Managed real estate transactions from initiation to closing.
  • Coordinated appointments to show homes to prospective buyers.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.

Mortgage Loan Processor

First State Bank Of Uvalde
Uvalde, Texas
08.2017 - 03.2023
  • Reviewed mortgage applications for accuracy and completeness.
  • Communicated with borrowers to gather necessary documentation.
  • Coordinated loan files with underwriters for timely processing.
  • Ensured compliance with federal and state regulations in all transactions.
  • Managed loan pipeline and tracked progress through processing stages.
  • Assisted team members in resolving issues related to loan processing.
  • Maintained detailed records of all interactions and updates on loans.
  • Implemented process improvements to enhance workflow efficiency in processing.
  • Submitted completed loan packages to underwriting department for approval or denial decisions.
  • Ordered appraisals and title services on behalf of borrowers when necessary.
  • Provided customer service by responding to inquiries regarding loan status.
  • Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
  • Prepared closing documents, including title policies, deeds, and other related items.
  • Filed completed packages quickly and efficiently.
  • Coordinated activities between lenders, attorneys, realtors, insurance companies.
  • Coordinated inspection schedules for compliance with safety and quality standards.
  • Managed documentation for inspection processes and regulatory requirements.

Education

REAL ESTATE

CHAMPIONS SCHOOL OF REAL ESTATE
San Antonio, TX
01-2020

High School Diploma -

UVALDE HIGH SCHOOL
Uvalde, TX
06-2015

Skills

  • Branch operations
  • Record management
  • Compliance adherence
  • Scheduling coordination
  • Inventory oversight
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Time management
  • Reviewing financial paperwork
  • File management

Timeline

Branch Administrator

W&B SERVICE COMPANY
03.2023 - Current

Licensed Real Estate Agent

ORANGE BLOSSOM REALTY
01.2020 - Current

Mortgage Loan Processor

First State Bank Of Uvalde
08.2017 - 03.2023

REAL ESTATE

CHAMPIONS SCHOOL OF REAL ESTATE

High School Diploma -

UVALDE HIGH SCHOOL

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