Bryce Pearson
Tulsa,OK
Summary
Dynamic Service Technician with a proven track record at W&B Service Company, excelling in diagnostic testing and preventive maintenance. Recognized for enhancing customer satisfaction through efficient problem resolution and training junior staff. Adept at equipment inspection and committed to continuous learning, ensuring top-tier service delivery and operational excellence.
Knowledgeable technician with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Service Technician
W&B SERVICE COMPANY
04.2022 - Current
- Diagnosed and repaired equipment malfunctions, ensuring operational efficiency.
- Conducted routine maintenance checks to prevent downtime and enhance reliability.
- Collaborated with team members to streamline service processes, improving response times.
- Trained junior technicians on best practices for equipment servicing and safety protocols.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Route Driver
Imperial LLC
12.2020 - 02.2022
- Navigated designated routes to ensure timely deliveries and customer satisfaction.
- Operated delivery vehicle while adhering to all safety regulations and traffic laws.
- Monitored inventory levels during deliveries, ensuring proper stock levels at client locations.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
Service Technician
W&B SERVICE COMPANY
10.2018 - 06.2020
- Utilized diagnostic tools to assess performance issues, providing accurate feedback for repairs.
- Inspected equipment to diagnose operational issues.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Education
Red Oak Highschool
Red Oak, TXSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Flexible and adaptable
- Diagnostic testing
- Diagnostics expertise
- Equipment inspection
- Project management
Timeline
Service Technician
W&B SERVICE COMPANY
04.2022 - Current
Route Driver
Imperial LLC
12.2020 - 02.2022
Service Technician
W&B SERVICE COMPANY
10.2018 - 06.2020
Red Oak Highschool
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