Alexis Murcia
Orlando,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure , meeting and exceeding sales goals and adapting to new situations and challenges to best enhance the brand.
Overview
3
3
years of professional experience
Work History
Outbound Sales Manager
Capital Vacations
Orlando , FL
01.2024 - Current
- Managed and created excel worksheets to track teams progresses.
- Developed materials, such as handouts, job aids, presentations, and other resources for use in trainings.
- Managed agents in Branson , Myrtle Beach and Orlando.Virtually and traveled to each location to assist and provide support.
- Conducted market research and analyzed customer feedback to identify new sales opportunities.
- Created brochures, flyers, and banners for display at trade shows or events.
- Monitored multiple promotions at the same time. Providing training and closing sales to agents.
- Maintained top sellers with me and my team having booked the most tours every month.
Independent Sales Agent
TROC Global
Orlando, FL
05.2022 - 11.2024
- Identified opportunities to increase client satisfaction by offering additional services or products.
- Met or exceeded monthly sales targets for assigned territory.
- Made relationships with clients by addressing their needs.
- Provided training to new team members on products, sales techniques and overall the company.
- follow-ups will clients to maintain report.
Owners Services Specalists
Capital Vacations
Orlando, FL
11.2022 - 12.2023
- Applied strong leadership talents and problem- solving skills to maintain team efficiency and organize workflows.
- Handles customer complaints, resolved issues and adjusted to meet changing needs.
- Monitored workflow to increase my productivity.
- Assisted timeshare owners with booking and putting owners on hooked tours .
- Top sales agent, recognized multiple times in monthly rallys.
Education
High School Diploma -
Acceleration East High School
Orlando, FL05-2020
Skills
- Sales Training
- Strategic Prospecting
- Cold-calling
- Target Achievement
- Upselling strategies
- Closing Techniques
- Sales Reporting
- Sales Targeting
- Customer Service
- Strategic Planning
- Customer Trend Analysis
- Marketing Strategy Development
- Professionalism
- Teamwork and Collaboration
- Brand-building strategies
- Sales Quota Management
Affiliations
- photography
- reading
Accomplishments
- Top seller awards
- Dual enrollment in HS/ College
- Got my cosmetology license.
- Recognized multiple times for meeting goals or going above whats expected.
Timeline
Outbound Sales Manager
Capital Vacations
01.2024 - Current
Owners Services Specalists
Capital Vacations
11.2022 - 12.2023
Independent Sales Agent
TROC Global
05.2022 - 11.2024
High School Diploma -
Acceleration East High School