Alexis M. Zaragoza
Highland,California
Summary
I would like a challenging position where I can use my strong interpersonal people skills in conjunction with my previous work experience.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
Grand Terrace, CA
04.2022 - Current
- Crafted high-quality espresso beverages according to standardized recipes.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the café area and equipment.
- Operated coffee brewing equipment and maintained inventory levels.
- Assisted in training new baristas on beverage preparation techniques.
- Handled cash transactions and processed payments accurately.
- Collaborated with team members to ensure efficient store operations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Food Preparation Worker
Chipotle
Redlands
05.2020 - Current
- Perform a wide variety of tasks related to food preparation operations.
- This includes the following: 1) Unpack meat / other food products and segregate each food product into specific cooking / serving containers 2) Wash dishes by hand and operate a commercial grade dishwasher 3) Maintains food preparation and dishwashing areas by cleaning, sweeping, and mopping floors, as well as wiping down countertops 4) Communicate with line servers to ensure enough food is in containers for servers to properly serve food to customers 5) If needed, come up front and serve food to customers on the serving line
Cashier
Chipotle
Redlands
02.2020 - 05.2020
- Perform a wide variety of tasks pertaining to cashiering.
- Specifically, operating cash registers and balancing cash register receipts nightly.
- Operate timekeeping computer to enter employee’s time records.
Ride Attendant
Water park Ventures LLC
Redlands
06.2016 - 09.2016
- Performed a wide variety of tasks related to water park operations.
- This includes the following: 1) Obtained CPR certification and provided CPR to water park guests if necessary. 2) Provided water park rules briefing to water park guests. 3) Ensured water park guests followed the rules and provided enforcement of those rules. 4) Perform minor janitorial tasks as needed throughout the day and at the end of shift. Positions worked: Water slides, kiddy pools and lazy river.
Education
High School -
Citrus Valley High School
Redlands, CaliforniaGeneral Education -
Chaffey Valley College
Rancho Cucamonga, CaliforniaSkills
- Communication
- Organizational
- Espresso preparation
- Cash handling
- Customer engagement
- Food safety practices
- Time management
- Team collaboration
- Employee training
- Beverage preparation
Hobbies and Interests
- Gymnasium
- Reading
- Walking
References
Furnished upon request
Contact - Phone Numbers
- (909) 725-5338
- (909) 864-8677
Timeline
Barista
Starbucks
04.2022 - Current
Food Preparation Worker
Chipotle
05.2020 - Current
Cashier
Chipotle
02.2020 - 05.2020
Ride Attendant
Water park Ventures LLC
06.2016 - 09.2016
High School -
Citrus Valley High School
General Education -
Chaffey Valley College