Summary
Overview
Work History
Education
Skills
My own business
Timeline
Generic

Alexis Nicosia

New Market,AL

Summary

Outgoing and friendly customer service representative with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Great with helping customers find what exactly is in need or want of and getting their items quickly.

Overview

3
3
years of professional experience

Work History

Barista

Cozy Cow
08.2021 - Current
  • Controlled line and crowd with quick, efficient service.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Used POS system to accurately enter orders and process payments.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Caddie

Top Golf
02.2023 - 12.2023
  • Built and established positive relationships with patrons, team members and supervisors.
  • Received consistent positive feedback from golfers, leading to repeat requests for caddie services during future rounds.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.

Cashier, Stocker, Live Animal

Pet Supplies Plus
05.2021 - 07.2022
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.

Education

No Degree - Nursing

Calhoun Community College
Tanner, AL

High School Diploma -

Buckhorn High School
New Market, AL
05.2021

Skills

  • Upselling
  • Customer Service
  • Team Leadership
  • Food Serving and Preparation
  • Front of House Operations
  • Available Weekends
  • Hospitality and Professionalism
  • Time Management

My own business

I currently run my own small business making shirts, glasses, cups, and keychains. I work full time at my other job and run my small business on top of it working several hours 5-7 days a week.

Timeline

Caddie

Top Golf
02.2023 - 12.2023

Barista

Cozy Cow
08.2021 - Current

Cashier, Stocker, Live Animal

Pet Supplies Plus
05.2021 - 07.2022

No Degree - Nursing

Calhoun Community College

High School Diploma -

Buckhorn High School

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Alexis Nicosia