Alexis N. Jefferson
Jacksonville,NC
Summary
Experienced professional shift supervisor with a proven track record of strong leadership skills and a focus on fostering team collaboration. Adept at managing daily operations, resolving conflicts, and ensuring high performance standards are met. Recognized for adaptability and consistently delivering results in fast-paced environments. Possessing strong organizational abilities and effective communication skills, dedicated to creating a productive and positive workplace environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead/ Part-Time General Manager
Smoothie King
05.2023 - 08.2024
- Provide excellent customer service
- Greet and serve customers with a positive and friendly attitude
- Prepare and clean all fruits and vegetables needed to make smoothies
- Showed up to work on time ready to work
- Efficiently opened and closed store to company’s expectations
- Promote new smoothie products, discounts and promotions
- Uphold Smoothie King’s values and mission
- Handled cash register, POS system, inventory and store paperwork as needed
- Assist managers and other shift leads with hiring and promoting new ideas
- Manage the store and employees as a part-time general manager
Shift Training Manager
Yo Bre'z Frozen Dessert Bar
06.2021 - 09.2022
- Provided leadership to crew during a shift
- Made sure customers received fast and accurate service
- Ensured customers had a pleasant experience every visit
- Maintained cleanliness in establishment during shift
- Monitored employee performance during the shifts
- Took action to ensure the team met company standards
- Communicated with other manager in order to prepare him/her to run a great shift
- Assisted in meeting company goals
Volunteer
Montford Point Marine Museum
10.2018 - 06.2021
- Provided administrative support to museum staff
- Participated in fundraisers to assist in supporting Onslow County communities
- Assisted in designing displays to exhibit artifacts
- Accepted guidance from the Volunteer Coordinator
- The museum sustained a large amount of damage during Hurricane Florence causing it to close; assisted in packing efforts to remove artifacts and place them into storage during renovation
- Aided in numbering and cataloging every picture and document before packing
Education
Bachelor of Science - Exercise Science
University of North Carolina At Wilmington
Wilmington, NC12-2026
Associate of Arts -
Coastal Carolina Community College
Jacksonville, NC05-2024
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Shift leadership
- Production leadership
- Positive attitude
- Team leadership
- Decision-making
- Relationship building
- Reliable
Affiliations
- Montford Point Marine Association
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Interests
- Baking
- Playing Sports
- Team Sports
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Participate in basketball and softball, as recreational activities to maintain physical fitness
- Martial Arts
- Gym Workouts
- I have a passion for photography and editing photos
Timeline
Shift Lead/ Part-Time General Manager
Smoothie King
05.2023 - 08.2024
Shift Training Manager
Yo Bre'z Frozen Dessert Bar
06.2021 - 09.2022
Volunteer
Montford Point Marine Museum
10.2018 - 06.2021
Bachelor of Science - Exercise Science
University of North Carolina At Wilmington
Associate of Arts -
Coastal Carolina Community College