Alexis Nott
Summary
Trust worthy and reliable with a proven track record of outstanding performance. Self motivated, disciplined and eager to succeed. Strong social and interpersonal skills when working with costumers. Ability to analyze issues and solve problems. I abide by the phrase that "The costumer is always right" and strive to go the extra mile to serve costumers.
Overview
5
5
years of professional experience
Work History
Server / Bartender
Flying Saucer
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server / Manager / Bartender
Onassis Tap House And Kitchen
11.2021 - 05.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
- Handled day-to-day accounting processes to drive financial accuracy.
Associate / Shift Lead
Great American Cookie
08.2019 - 11.2021
Counselor at Summer Camp
Sabine Creek Ranch
05.2019 - 08.2019
Education
High School Diploma -
Clearlake Christian Academy
Rowlett, TX05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Complex Problem-Solving
Timeline
Server / Bartender
Flying Saucer
05.2023 - Current
Server / Manager / Bartender
Onassis Tap House And Kitchen
11.2021 - 05.2023
Associate / Shift Lead
Great American Cookie
08.2019 - 11.2021
Counselor at Summer Camp
Sabine Creek Ranch
05.2019 - 08.2019
High School Diploma -
Clearlake Christian Academy